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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.4
263 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 263 reviews

March 29, 2025

Fast, polite, professional. very satisfactory routine maintenance update. Please with how I was addressed and treated by service staff. More

by RONN.HOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words, Ronn! We’re thrilled to hear about your experience at Sullivan Buick GMC [Ocala, FL]. Our team is dedicated to providing fast and professional service, and it’s great to know that you found your routine maintenance satisfactory. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

March 28, 2025

expensive oil change and tire rotation 2+ hours I know of other dealers that have a quick lube section. The workers do not have to be technicians. Just trained to do lubes and change tires More

by TPBSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 31, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback. We understand that your recent experience with the oil change and tire rotation at Sullivan Buick GMC did not meet your expectations regarding time and cost. We appreciate your thoughts about quicker service options. It’s important to us that we maintain high standards while also working efficiently. Please feel free to reach out to us directly if you have further concerns or suggestions. Thank you for choosing us, and we hope to serve you better in the future. Sincerely, The Sullivan Buick GMC Team

March 28, 2025

All well so far. Thanks for everything. It was nice they could get my vehicle from another dealership. More

by dralanjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KENNY HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that everything has gone well for you, and that we were able to assist in getting your vehicle from another dealership. We appreciate your business and look forward to seeing you at Sullivan Buick GMC [Ocala, FL] again soon! Sincerely, Zachary Ellis Sales Manager

March 28, 2025

Oil change was overpriced, but service was good. Employees were courteous and friendly. We were not expecting the service to take two hours, but we were comfortable while waiting. More

by rayandkayhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Japheth Inman
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Mar 29, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback, Ray and Kay! I'm glad to hear that you experienced good service from our courteous and friendly staff at Sullivan Buick GMC [Ocala, FL]. We appreciate your input regarding the oil change pricing and the duration of your visit. We continually strive to maintain high standards and provide a comfortable experience for our customers. If you have any further concerns or suggestions, please feel free to reach out to us. We hope to see you again! Sincerely, The Sullivan Buick GMC Team

March 27, 2025

Princess was very helpful when it came to working with me to find my vehicle and getting me in a car and working with the banks. Thank you princess. She also answered any other questions that I meant that I More

by rorum72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
HALIE WILDER
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Princess was so helpful in assisting you with your vehicle purchase and ensuring everything was set up correctly for you. At Sullivan Buick GMC [Ocala, FL], we strive to provide excellent service, and it's great to know Princess made your experience a positive one. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

March 27, 2025

Sean was very helpful and assisted me with my questions. Alex in the service department was very nice. More

by VAUGEAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Sean was able to assist you and that Alex made your experience enjoyable in the service department. At Sullivan Buick GMC [Ocala, FL], we strive to provide exceptional customer service. We look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

March 24, 2025

Sean and the other team members at Sullivan were knowledgeable and very easy to work with More

by BASHARTMAN568
Recommend Dealer
Yes
Employees Worked With
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Sullivan Buick GMC responded

Thank you,we appreciate your kind words about our team at Sullivan Buick GMC [Ocala, FL]. It's fantastic to hear that you found them knowledgeable and easy to work with. We strive to make every experience a great one, and your feedback is invaluable. We look forward to assisting you again in the future! Sincerely, Zachary Ellis Sales Manager

March 22, 2025

Sean was great! He knew just what I came for! It was a quick process after the test drive. Thank you Sean More

by LILABELL3NME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 21, 2025

Overall very good experience. Friendly, professional staff who worked with me to get into the car I wanted. More

by DMTRANCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had a very good experience with us at Sullivan Buick GMC [Ocala, FL]. Our team takes pride in being friendly and professional, and we're glad they could help you find the car you wanted. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

March 20, 2025

Great service and performed work as required. I just wish why car was there they could wash it after service! More

by TomHess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Brittany
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Mar 21, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback! We're glad to hear that you received great service at Sullivan Buick GMC. We appreciate your suggestion regarding washing the car after service and will definitely take it into consideration. We look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

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