I have purchased many cars over my lifetime but I found the buying experience at Sullivan Cadillac to be the very best. Although I was just shopping for a used SRX to occupy some of my time as a toy, I found that every member of the Sullivan Staff treated my wife and I as though we were there to purchase a new Cadillac. Every member of the Sullivan Staff we encountered on our visit was friendly and most helpful. We truly felt at home and that is indeed unusual for an auto dealership. Roy Smith, one of the managers and James Betancourt, the sales adviser who patiently guided us through the selection and paperwork process, were very professional, friendly, efficient and, most importantly, very caring. They helped us find the perfect second car and then went above and beyond to make sure the car was perfect before being delivered. If I am ever in the market again for a car, new or used, I would most definitely return to do business with Sullivan Cadillac and these outstanding sales professionals.