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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,059 reviews

June 24, 2023

JARED WAS VERY HELPFUL AND ANSWERED ALL MY QUESTIONS AND HE DIDN'T KNOW HE FOUND SONEONE WHO DID I WOULD RECOMMEND HIM TO ALL THAT WERE LOOKING FOR A NEW Cadillac Great Job More

by turtle271
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Sullivan Cadillac responded

We cannot thank you enough for your wonderful review of Sullivan Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sullivan Cadillac Team

June 24, 2023

This is our seventh purchase a Cadillac said this dealership and never in our years of marriage you’re buying cars which is over 60 and we had the problems we’ve had this time More

by ocalatom2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley, Joseph Trott, Ronnie Rodriguez
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Jun 26, 2023 -

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

June 24, 2023

No need to leave a review because it would be horrible, but Rich Gerbers taking care of it so the problem will be solved hopefully today More

by ocalatom2
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ronnie Rodriguez
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Jun 28, 2023 -

Sullivan Cadillac responded

Our team has acknowledged this review.

June 22, 2023

Jamie in the service department has always been very helpful for me and she went above and beyond again this time. Thank you. More

by SATELLITE992000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamie in service department
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Jun 23, 2023 -

Sullivan Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Sullivan Cadillac Team

June 21, 2023

Easiest car buying experience ever! Found the truck online everything was done over the phone, drive down signed and was on my way back home. Great people. More

by RAFESLAUGHTER94
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rollin
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Jun 23, 2023 -

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sullivan Cadillac Team

June 20, 2023

Service was completed in a timely fashion. Service employee were courteous and helpful. All work was completed as instructed More

by ncbock1947
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 22, 2023 -

Sullivan Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Sullivan Cadillac Team

June 20, 2023

They Service Staff is was great. Quick and efficient with high levels of professionalism. All round great interaction. More

by rajragoonanan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
service department
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Jun 22, 2023 -

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

June 17, 2023

Courteous, timely, comfortable waiting area with nice amenities. An easily comfortable hour in which to relax More

by BARBHUDSON101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only the service folks
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Jun 21, 2023 -

Sullivan Cadillac responded

Barb, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Sullivan Cadillac Team

June 16, 2023

Everyone and everything is first rate. My service visit with Jamie was great and Dennis , the service manager is super. More

by NIRO6670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Rodriguez
Report | Print
Jun 20, 2023 -

Sullivan Cadillac responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Sullivan Cadillac Team

June 16, 2023

Amazing customer service and service department. They schedule my apt and handled all of my concerns in a prompt manner. More

by SUEMAZZURCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Sullivan Cadillac responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Sullivan Cadillac Team

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