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Sullivan Cadillac
Ocala, FL
1,063 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,063 reviews
August 08, 2017
Sullivan Threatens seniors into buying immediately I am a current Cadillac owner whose lease is almost up. I went to my dealer and asked how much for a new car lease. After 90 minutes of them gathering I am a current Cadillac owner whose lease is almost up. I went to my dealer and asked how much for a new car lease. After 90 minutes of them gathering everything from me I was told that if I was not going to commit to buying today I would not be given pricing. Huh? These people intimidate and threaten people into buying. They have the worst service department ever as well. Stay away from these xxxxx!!! More
by morganzdad
Employees Worked With
Phil
October 08, 2014
Nice experience I was looking for a clean used truck that was reasonably priced. This is not an easy task if you've been in the market for a used truck. I contact I was looking for a clean used truck that was reasonably priced. This is not an easy task if you've been in the market for a used truck. I contacted Roy on the internet and proceeded to the dealership. We negotiated a price fair to both of us. This was a stress free experience and everyone on the show room floor were just nice people. Rarely have I experienced a buying environment like this one. No wonder many of these folks have been with Sullivan for many years. Thanks guys(and gal) More
by urple2
Employees Worked With
Roy,Dave,Ronnie,Vickie
November 16, 2011
We had never been to a Cadillac Dealer before, but Ronnie immediately greeted us, showed us around and helped us to select a new Cadillac. He was very helpful and extremely pleasant, great to work with. Hi immediately greeted us, showed us around and helped us to select a new Cadillac. He was very helpful and extremely pleasant, great to work with. His help did not end with the sale of the car, He continued to help us with the few very minor issues we had. Both Ronnie,Richard and Charles helped us with financing, they made it as painless as possible. All in all it was probably the best experience we have had with a car dealership, and we have bought many new vehicles at different dealerships,in different states. I retired from General Motors and I have never had such a wonderful experience. I would highly recommend Sullivan Cadillac to anyone who is interested in buying a car. More
by gducci1949
Employees Worked With
Ronnie Rodriguez, Richard Gruber,Charlie Hawkins, Chris Hansen and Victor the Service Manager
