James Betancourt
James Betancourt at Sullivan Cadillac
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James Betancourt

Sales & Leasing Specialist

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of James Betancourt

May 10, 2024

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Employee Rating

Sales person was quick and concise to answer all the questions regarding the specific of the vehicles . More

by LUISPOZO326
Sales Price Transparency
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Recommend Dealer
Yes
May 13, 2024

Sullivan Cadillac responded

Thank you for sharing your positive experience with Sullivan Cadillac! We're pleased to hear that our sales team provided you with thorough and efficient answers to all your vehicle-related questions. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

May 02, 2024

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Absolutely a delight to deal with the staff, kept there word, extremely happy. As you it doesn’t always turn out that way. Would refer and use again. More

by CINCYKID65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber

May 05, 2024

Sullivan Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sullivan Cadillac Team

April 19, 2024

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I have had great service will Sullivan Cadillac of Ocala, it's good Dealership. I recommend it my friends and others. More

by MARTENER78
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Recommend Dealer
Yes
Apr 22, 2024

Sullivan Cadillac responded

We cannot thank you enough for your wonderful review of Sullivan Cadillac and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sullivan Cadillac Team

April 06, 2024

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No doubt had to be the best experience ever at any dealership I have ever had, I will gladly drive the distance for this kind of service. More

by hnonne03
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2024

Sullivan Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

April 03, 2024

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I have been buying cars for about 35 years from Sullivan both Cadillac and GMC vehicles. They know me by name and I am comfortable dealing with them. Ron More

by Ronald Hills
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber

Apr 05, 2024

Sullivan Cadillac responded

Ronald, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

March 25, 2024

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**Title: Driving Pleasure Redefined: My Experience with buying a new car** I recently made an exhilarating addition to my life by purchasing the 2024 XT5, and I couldn't be more thrilled to share my exp More

by kensdeli005
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 27, 2024

Sullivan Cadillac responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Sullivan Cadillac Team

March 24, 2024

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Thank you James Betancourt, we will be grateful for your hard work to get our truck approved. Thank you to everyone who worked with you and those who were kind. Thank you all, the truth is that everyone is More

by ANAYAMARIA2141
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell

Mar 26, 2024

Sullivan Cadillac responded

Thank you for your great review, Anaya! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

March 20, 2024

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Took delivery of new XT4. No driver assist features worked. Have been back for 2 appointments in 1.5 months. Driver assist worked for a few miles and quit. Now scheduled f More

by BDOTSON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2024

Sullivan Cadillac responded

We take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Sullivan Cadillac Team

March 03, 2024

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Our vehicle test drive and purchase was pleasant. James was excellent in answering all of our questions regarding the different vehicles and price points that were available on the lot. More

by KONAKELLIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber

Mar 05, 2024

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

March 01, 2024

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James worked hard to earn our business. He is very knowledgeable of the products he is selling. He is pleasant and not pushy. More

by BLH1535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Sullivan Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

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