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Sullivan Cadillac
Ocala, FL
1,266 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,266 reviews
Verified Customer
July 04, 2023
Great customer service handled everything and addressed all of my questions Made the buying a used car process easy and got me an extended warranty all of my questions Made the buying a used car process easy and got me an extended warranty More
by janinedworden
Employees Worked With
July 03, 2023
The difference in dealerships is the personal touch and attention. From the beginning we believed that Luke was honest and would always tell us the truth. His attention to detail is outstanding! attention. From the beginning we believed that Luke was honest and would always tell us the truth. His attention to detail is outstanding! More
by preynoldssr
July 02, 2023
Jared Reynolds was very helpful. Whole process was very quick, sales wasn't pushy. Didn't have to argue with finance over using my lifetime credit union for financing. Overall a good Whole process was very quick, sales wasn't pushy. Didn't have to argue with finance over using my lifetime credit union for financing. Overall a good experience. No hidden fees like other dealerships. More
by shanesands
Employees Worked With
June 30, 2023
Good service nice waiting area with good snacks and drinks friendly service people keep you informed on status of your vehicle drinks friendly service people keep you informed on status of your vehicle More
by andytaco928
June 29, 2023
Our salesman Bob V was very good and Rich G did all he could to seal the deal. Everything was top notch. could to seal the deal. Everything was top notch. More
by ANDYPIETRZYK
June 28, 2023
The Sullivan Cadillac dealership treats their customers with utmost respect and consideration. The staff is very courteous and always aware of your need. Matthew in service is superior in his responsivenes with utmost respect and consideration. The staff is very courteous and always aware of your need. Matthew in service is superior in his responsiveness and thorough evaluation of our vehicle maintenance requirements. Awesome job. More
by RICHARD_STRUENSE
Employees Worked With
Matthew in the Service Department
June 28, 2023
Couldn't solve visibility problem with HU display wearing sunglasses. I can see it in my Corvette. I also had a 2016 Acadia and a 2002 Corvette and could see the HU Display. One suggestion, try different sunglasses. I can see it in my Corvette. I also had a 2016 Acadia and a 2002 Corvette and could see the HU Display. One suggestion, try different car which could have been a wise crack. If not joking it was a pretty stupid comment. if different car is the solution, it will not be a Cadillac. More
by ptgd2055
Employees Worked With
Service personnel.
