Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
753 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

4040 SW College Rd

Ocala, FL

34474

Directions

By Type

Showing 753 reviews

February 26, 2024

Oil change and tire rotation. Work was finished quickly. Approximately 10 minute wait to check in as advisor was talking with another customer. Did not receive itemized list of ch More

by lorichale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Feb 28, 2024 -

Sullivan Cadillac responded

Thank you for the great feedback, Lori! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us with any questions or concerns. We look forward to serving you again. Sincerely, The Sullivan Cadillac Team

February 24, 2024

We spent time passing emails before coming in to buy , so we got what we wanted. More

by rwetzel0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

February 24, 2024

Very friendly and helpful. I was greeted right away and was asked what I was looking for. Bin took me to the car I described. He then made the buying process easy More

by kduff76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Sullivan Cadillac Team

February 23, 2024

We always receive good service and staff is friendly and helpful . Waiting area is excellent. More

by DUEWEKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Trott
Report | Print
Feb 26, 2024 -

Sullivan Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

February 23, 2024

Everything about the service was completely fine, except for the fact that I specifically asked that the inside of the windshield be cleaned well. The inside of the windshield is wiped like you would if you More

by FLOURN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Sullivan Cadillac Team

February 23, 2024

they lived up to their commitment to replace a dash cover when I bought the car More

by CHIPCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wood in Service
Report | Print
Feb 26, 2024 -

Sullivan Cadillac responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Sullivan Cadillac Team

February 23, 2024

Brought my car in for an oil change and check up. Very timely. In and out quick and they also washed my vehicle. Nice job 👍 More

by MGILLEN190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Report | Print
Feb 26, 2024 -

Sullivan Cadillac responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

February 21, 2024

Great service. Fast and easy with the process. Thank you for your help. Two thumbs up. More

by TERELLBELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Feb 23, 2024 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

February 21, 2024

Service department is great. Service was fast, friendly and very easy. Online scheduling was super easy. More

by robinbrantley80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 23, 2024 -

Sullivan Cadillac responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Robin. Please don't hesitate to call if we can help with anything at all. Sincerely, The Sullivan Cadillac Team

February 21, 2024

Better than I expected. The customer waiting area has some very good amenities. I usually wait for my car so I was pleased with what they offer. More

by barry1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Larson
Report | Print
Feb 23, 2024 -

Sullivan Cadillac responded

Barry, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

1
...
34
35
36
...
76