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Sullivan Cadillac
Ocala, FL
785 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 785 reviews
February 05, 2024
From Test Drive to Out the door in under 2 hours. Efficient and Effective while still being customer focused. Efficient and Effective while still being customer focused. More
by walpole
Verified Customer
February 04, 2024
Very good, very happy, very glad we purchased from Sullivan. Service waiting area is great too. Sullivan. Service waiting area is great too. More
by wolynski
Employees Worked With
February 03, 2024
Treated like a VIP and gave a fair deal on my trade. Good customer service! Good customer service! More
by jlc9545
Employees Worked With
February 03, 2024
I had a check list of items that I wanted service to look at/repair in addition to routine maintenance on my 2021 XT5.When my car was “Completed” and keys were returned I realized that I had not been given a at/repair in addition to routine maintenance on my 2021 XT5.When my car was “Completed” and keys were returned I realized that I had not been given a receipt or completed work order so I requested one. Upon receipt I realized that no routine maintenance had been done nor had all of my check list items been completed. The only thing that I had been made aware of was a $400+ sensor that needed to be replaced. When asked about my high beam lights I was told that I would need to bring the car in when it was dark so that they could take it on the road 🤦🏽♀️. Needless to say I was not pleased with the service that I received. I have been a customer since 2012 and have never had such poor service as I had on this visit. Based on this visit I would not recommend this service center although past experiences were much better. More
by DLO15341
Employees Worked With
Matt
January 31, 2024
First time customers and were very pleased with both Jared and Jessica would continue to do business with them Jared and Jessica would continue to do business with them More
by robertcalling
January 30, 2024
Above and beyond! Came in there late after work and were so communicative and ready and willing to help! A Came in there late after work and were so communicative and ready and willing to help! A More
by keldoyle032
January 28, 2024
Within 24 hours I was able to select the car that I wanted at the price I wanted with discounts, a good trade-in value on my current vehicle, and had the car delivered right to my house. This has to b wanted at the price I wanted with discounts, a good trade-in value on my current vehicle, and had the car delivered right to my house. This has to be the best dealership experience I’ve ever had. Thanks so much Rich and Ronnie… what an amazing experience! More
by DebS
January 27, 2024
Serviced my car for an oil change and a 4 wheel alignment. Waited for it as service rep indicated it would only take an hour and a half. Indeed, he was right as the service was done in the quoted alignment. Waited for it as service rep indicated it would only take an hour and a half. Indeed, he was right as the service was done in the quoted time frame. As a bonus, my car was washed after service performed. More
by RPATDUPREY
Employees Worked With
Matthew Sowell
