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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
794 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 794 reviews

August 30, 2023

Wasn't any pressure on buying anything that I didn't want. The vehicle I asked to see was the one and only one they assisted me with and the sale was done. More

by LOFTONWILLIE11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

August 29, 2023

Loved the dealership. Our original sales person didn’t get the job done but Jessica was phenomenal. She and the sales manager, Rich, are the reason I would purchase from More

by AFAIRCHILD311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Perez
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Aug 30, 2023 -

Sullivan Cadillac responded

We appreciate your review and are glad to hear that you had a great experience with Jessica and Rich. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

August 28, 2023

Great sales people and financial employees. Would buy again from Sullivan. Fair, honest and customer friendly. More

by SANDYCEVALLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Jordan and financial guy give them 10s
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Aug 30, 2023 -

Sullivan Cadillac responded

Thank you for the wonderful review, Sandy! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Sullivan Cadillac Team

August 26, 2023

Very goog went out pf there way to help me i would recomed to every one More

by littlefrankie2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janie Mosley, Joseph Trott, Luke Reynolds
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Aug 29, 2023 -

Sullivan Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

August 26, 2023

Much better service than I received in a previous experience 10 years ago. Continue the good work. More

by HETZELLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

August 26, 2023

Tough to deal with but they do have the vehicle we wanted ! They know how to order Cadillacs! More

by cndfpl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Sullivan Cadillac responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Sullivan Cadillac Team

August 26, 2023

Always helpful when need someone to talk to Bob is always there to get me to the correct person . More

by Jjwilson1733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

August 26, 2023

GREAT tire install, ,,and it was put on,,tread in correct direction....thxs,,DDP,,,PS give Jamie a raise,, More

by DENNNIS1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
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Aug 29, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience, Dennis! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

August 25, 2023

Service was quick. Waiting room was comfortable. Communication was great. I’d prefer to be asked if I want the car washed. I just had it washed prior to the service More

by thomas.g.butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra - five stars
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Aug 28, 2023 -

Sullivan Cadillac responded

Thomas, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

August 24, 2023

Jaime Daigle is an excellent service advisor. She is polite, professional, and very knowledgeable at her job. More

by BOBMCCUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Daigle
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Aug 25, 2023 -

Sullivan Cadillac responded

Bob, thank you for the awesome feedback! You're right, Jaime is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, The Sullivan Cadillac Team

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