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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,059 reviews

August 16, 2023

Quick! Easy! Efficient! Matt has been very helpful, not only on this particular visit, but on the few telephone calls I've made to him with questions. More

by Samme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sowell, Service Consultant, Luke Reynolds
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Aug 18, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

August 15, 2023

Everything went great with this purchase and was very happy with the process. Nothing further More

by GREGROBERTS1219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Trott, Jessica Perez
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Aug 17, 2023 -

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership, Greg. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sullivan Cadillac Team

August 15, 2023

Great Salesman, Easy Process, Helpful Sales Manager. We will be buying from in the future! More

by CRILEY7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Sullivan Cadillac responded

Thank you so much for the amazing review! We're glad to hear the car-buying process was fast and easy. We look forward to working with you again soon. Take care! Sincerely, The Sullivan Cadillac Team

August 12, 2023

Excellent service. Jamie does a great job. Technicians solved all maintenance issues. Sullivan is our Cadillac dealer of choice. More

by FLGERTCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service
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Aug 15, 2023 -

Sullivan Cadillac responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Sullivan Cadillac Team

August 12, 2023

Service employees were professional and courteous. Appointment was perfect and job was completed within time frame promised. More

by jameswalenczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
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Aug 15, 2023 -

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

August 11, 2023

Great service . I deal with Jamie she does a great job taken care of the problems. More

by DEET655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
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Aug 24, 2023 -

Sullivan Cadillac responded

Thank you so much for the fantastic review! We're glad to here you had a pleasant service experience with James. Please let us know if you have any questions about your vehicle and we look forward to working with you again soon. Take care! Sincerely, The Sullivan Cadillac Team

August 10, 2023

Luke was GREAT. The professionalism and customer service was exceptional. I love my cadillac. Thank you More

by Gertie Washington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Reynolds
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Aug 11, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone, Gertie. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

Aug 11, 2023 -

Sullivan Cadillac responded

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August 10, 2023

Brought our vehicle in without an appointment. Got in and out timely. The car wash was nice to have as well. More

by 4DDANIELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only
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Aug 11, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

August 10, 2023

My vehicle became disabled and was towed to Sullivan after hours. I could speak to the service team that morning and figure out what was going on, and they were communicative with me the entire way thro More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
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Aug 12, 2023 -

Sullivan Cadillac responded

Your kind words and fantastic review are greatly appreciated, Brad! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Sullivan Cadillac Team

August 09, 2023

The sales manager almost lost me with some of his comments. example: Telling me he didn’t care if I bought the car or not because he will sell it eventually. We were not at the number I wanted to clo More

by tonyminutola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Sullivan Cadillac responded

Tony, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

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