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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,059 reviews

July 06, 2023

the service workers,especially, Jamie and Chuck always go out of their way to take care of my requests and always with a smile..they are great people and you are lucky to have them working for the customers. More

by NAPPYFS253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

July 06, 2023

Everybody's been so kind and so nice that it just a pleasure to go there I will continuously do business with them More

by danya1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie in service the best
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Jul 07, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Sullivan Cadillac. We can’t wait to see you for your next servicing appointment! Sincerely, The Sullivan Cadillac Team

July 06, 2023

Had a super pleasant experience with this dealership! Top notch! We were coming from out of town and I am super pregnant at the moment so they made every effort to keep the process as short as possible. More

by amassanelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
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Jul 07, 2023 -

Sullivan Cadillac responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Sullivan Cadillac Team

July 04, 2023

We came in with an intermittent problem which was immediately diagnosed and taken care of. More

by sandy.cleangreen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person on duty
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Jul 06, 2023 -

Sullivan Cadillac responded

Sandy, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Sullivan Cadillac and we look forward to your continued business! Sincerely, The Sullivan Cadillac Team

July 04, 2023

Great customer service handled everything and addressed all of my questions Made the buying a used car process easy and got me an extended warranty More

by janinedworden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
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Jul 06, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us, Janine! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

July 03, 2023

The difference in dealerships is the personal touch and attention. From the beginning we believed that Luke was honest and would always tell us the truth. His attention to detail is outstanding! More

by preynoldssr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Reynolds, John Rollin
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Jul 05, 2023 -

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

July 02, 2023

Jared Reynolds was very helpful. Whole process was very quick, sales wasn't pushy. Didn't have to argue with finance over using my lifetime credit union for financing. Overall a good More

by shanesands
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with Jared. Please let us know if we can help you with anything else. Sincerely, The Sullivan Cadillac Team

July 01, 2023

Jamie & Chuck were terrific professional & knowledgeable! Thanks That’s all I really need to say. More

by DMSTENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 05, 2023 -

Sullivan Cadillac responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Sullivan Cadillac Team

July 01, 2023

Great and friendly customer service. The best service I have had. Love Sullivan Cadillac service department. More

by DSJULUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jul 05, 2023 -

Sullivan Cadillac responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Sullivan Cadillac Team

June 30, 2023

Good service nice waiting area with good snacks and drinks friendly service people keep you informed on status of your vehicle More

by andytaco928
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley
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Jul 03, 2023 -

Sullivan Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Sullivan Cadillac Team

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