Sullivan Cadillac - Service Center

I brought my car in for my 15,000 mile check and Estephania made sure everything was completed and it did not take very long. I am very satisfied with the service I received. Estephania made sure everything was completed and it did not take very long. I am very satisfied with the service I received. More

I made the wrong appt online with Sullivan Buick! !! I have a Cadillac and should have been made with them. Arrived at Cadillac and they fit me in; even though I made it with Buick by mistake. Thank y !! I have a Cadillac and should have been made with them. Arrived at Cadillac and they fit me in; even though I made it with Buick by mistake. Thank you Matt!!!!! More

I called with an issue that there was an issue with brakes. The Service Manager had me bring the car in immediately. They gave me a loaner vehicle to use as they looked at the car. Thankfully it was an brakes. The Service Manager had me bring the car in immediately. They gave me a loaner vehicle to use as they looked at the car. Thankfully it was an easy to resolve issue and not a major safety problem. They had the vehicle repaired quickly and I was on my way. This is how a customer wants to be treated. Great job guys!! More

They seem to care about their customers. Good communication to customers. Edwin is great. My wife had told me that he was very helpful and a delight to work with when she takes the care in f Good communication to customers. Edwin is great. My wife had told me that he was very helpful and a delight to work with when she takes the care in for service. It's her car!!!! She was right he is very kind and helpful..... More

the service department was prompt in receiving my vehicle. they checked with me several times to update me on the progress of the service. i was very happy with the results vehicle. they checked with me several times to update me on the progress of the service. i was very happy with the results More

Service people were Courtious and knowledgeable. Service time was reasonable and acceptable. Very comfortable in the waiting area. I do think there could have been some discount coupons offered. Service time was reasonable and acceptable. Very comfortable in the waiting area. I do think there could have been some discount coupons offered. More

My experience with this Dealership has been limited. Therefore I can not pass any judgement on anything but our puchase process. Ask me these questions about 3onths from now. Luigi Therefore I can not pass any judgement on anything but our puchase process. Ask me these questions about 3onths from now. Luigi More

Sullivan Cadillac treated me more like family than a customer. Their service and atmosphere is worth coming back time and again. Service tech Matthew is the best, knowledgeable and friendly. customer. Their service and atmosphere is worth coming back time and again. Service tech Matthew is the best, knowledgeable and friendly. More

Jerry was amazing and as nice as can be. Matt took care of everything in the service department like a pro!!!! Matt took care of everything in the service department like a pro!!!! More

Arrived at appointment time, car was taken back for service immediately and one hour later was ready to go. service immediately and one hour later was ready to go. More