Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sullivan Cadillac - Service Center

Ocala, FL

4.5
477 Reviews
Call Service Center (352) 732-4700

477 Reviews of Sullivan Cadillac - Service Center

Sort by
August 24, 2023

Jaime Daigle is an excellent service advisor. She is polite, professional, and very knowledgeable at her job. More

by BOBMCCUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Daigle
Report | Print
Aug 25, 2023 -

Sullivan Cadillac responded

Bob, thank you for the awesome feedback! You're right, Jaime is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, The Sullivan Cadillac Team

August 24, 2023

Jamie is always friendly and does everything she can to help you. Her attention to your needs and service makes you feel appreciated as a customer. More

by louisemodlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Aug 25, 2023 -

Sullivan Cadillac responded

Hi Louise and thank you for your kind words. We are very happy to hear that Jamie was so attentive during your visit to our dealership! Thank you again and we look forward to working with you again in the future! Sincerely, The Sullivan Cadillac Team

August 24, 2023

Sorry, everything was fine, I just missed my Starbucks 😆 Cassandra was pleasant and saved me time and money More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra and Jamie
Report | Print
Aug 25, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience, Paula! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

Aug 25, 2023 -

Paula responded

I’ll be back- thanks for your wonderful service dept!

August 24, 2023

Jamie in service is great. She works hard to get your service done quickly as she can. If there is an issue she keeps in contact with you so you know what’s going on. More

by jim.boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

August 23, 2023

Professional at its best. Jake and Enoch are great at their jobs and both deserves a pay increase More

by kingpinn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake , Janie Mosley
Report | Print
Aug 25, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

August 23, 2023

I am quite pleased with the service I received. Jerry is a consummate professional and I will always return for my car's service. More

by GILBERT_SALTER_JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Archie
Report | Print
Aug 25, 2023 -

Sullivan Cadillac responded

Thank you for the wonderful review, Gilbert! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Sullivan Cadillac Team

August 23, 2023

Jamie is excellent. She knows her job. Facility is clean. Visit was a good experience More

by karen7259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Aug 25, 2023 -

Sullivan Cadillac responded

To say thank you is not enough, Karen! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Sullivan Cadillac again! Sincerely, The Sullivan Cadillac Team

August 21, 2023

You folks make having your car serviced which by any barometer is taxing at best a pleasant experience, and a special thank you to Casandra who kept me informed every step of the way. Keep up the great More

by carlocat11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Tucker
Report | Print
Aug 23, 2023 -

Sullivan Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sullivan Cadillac Team

August 20, 2023

Great service department - easily the best in the area. I had a great experience with great customer service. More

by REAPERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Lawler
Report | Print
Aug 22, 2023 -

Sullivan Cadillac responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Sullivan Cadillac Team

August 19, 2023

Service is always good here. From making the appointment to having the car washed before it comes back to you. More

by MICHAELCARALLI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Report | Print
Aug 22, 2023 -

Sullivan Cadillac responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Sullivan Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Sullivan Cadillac Team

1
...
37
38
39
...
48