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Sullivan-Parkhill

Champaign, IL

4.7
84 Reviews

440 W Anthony Dr

Champaign, IL

61822

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Showing 84 reviews

April 08, 2024

Had the best experience with Brent Woodworth and staff at Sullivan-Parkhill Body Shop. Repairs are like the accident never happened. They even arranged basic auto service prior to picking up the car. Everyth More

by sidney152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Woodworth in Body shop, Keaton in service
Apr 08, 2024 -

Sullivan-Parkhill responded

Thank you so much for taking the time to write this 5 star review for Brent Woodworth and our body shop. We really appreciate the time you took to write this and are glad to read your enjoyed your experience with us. Thank you!

April 02, 2024

Lisa and Dale were extremely helpful and made my buying experience painless. Very quick to all my questions when I had them. 5 stars and would recommend them to anyone. More

by Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Henthorn and Dale Hedrick, Mike Cooper
Apr 09, 2024 -

Sullivan-Parkhill responded

Todd, Thank you so much for taking the time to provide us with a 5 star review for your recent purchase with Dale. We are glad to read that you enjoyed your shopping experience and look forward to seeing you in the future. Thank you!

March 30, 2024

My salesman was Tim Shultz who was very friendly and very helpful. I love that when I take my car in for service you just pull in and don't have to get out in the elements..very friendly staff. More

by sdp218
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Art Dixon
Apr 01, 2024 -

Sullivan-Parkhill responded

SDP218, Thank you so much for taking the time to leave a 5 star review for Tim Schultz and Sullivan-Parkhill. We appreciate it very much and look forward to seeing you in the showroom. Thank you!

March 28, 2024

My sales person, Dale Hedrick, is the best! He found the perfect vehicle I had been searching for and traded fairly for my older car. He always follows up to insure what I purchased was what I More

by farm girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure but the finance guy was quick and to the point.
Mar 29, 2024 -

Sullivan-Parkhill responded

Thank you so much for taking the time to provide Dale and Sullivan-Parkhill a 5 star review! We are glad to read that you enjoyed your shopping experience with us and look forward to seeing you in the future. Thank you!

March 21, 2024

I would like to commend Charles Norris on his follow up and ensuring that my vehicle was repaired properly. More

by grammycel7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Norris
Mar 21, 2024 -

Sullivan-Parkhill responded

Grammycel7, Thank you so much for taking the time to provide Charles and Sullivan-Parkhill a 4 star review for your recent service visit with us! We are glad that you enjoyed your visit and we look forward to seeing you in the future. Thank you!

February 29, 2024

Andy Taylor the sales manger and Samm Shebi the salesman we worked with were great. The gots us the vehicle we wanted in a timely manner. More

by cdwjr3446
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Taylor, Samm Shebi
Feb 29, 2024 -

Sullivan-Parkhill responded

Thank you so much for taking the time to provide Samm, Andrew and Sullivan-Parkhill a 5 star review for your recent purchase with us! We appreciate it very much and look forward to seeing you in the showroom. Thank you!

February 07, 2024

SAMM WAS VERY HELPFUL WITH OUR TRADE-IN AND PURCHASE. HE GOT US A VEHICLE THAT WHAT WE WERE LOOKING FOR. I REALLY APPRECIATE ALL THE HELP HE GAVE US. HE ALSO GOT US A GREAT PRICE FOR OUR TRADE IN. NO More

by Marie.neal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Hinkle
Feb 08, 2024 -

Sullivan-Parkhill responded

Marie, Thank you so much for taking the time to provide Samm and Sullivan-Parkhill a 5 star review for your recent purchase with us! We are glad to read that you enjoyed your shopping experience with us and look forward to seeing you in the showroom. Thank you!

January 22, 2024

Great customer service. Everything about my experience was satisfactory and there were no dirty hand spots. More

by mbkaiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know n
November 02, 2023

I really appreciated my experience the entire sales team at Sullivan-Parkhill including John Schafer, Tim, Andrew, Lisa Henthorn, and their shop/maintenance personnel have been really great as well. I'm sur More

by eesmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Schaefer
Nov 03, 2023 -

Sullivan-Parkhill responded

Thank you so much for your wonderful 5 star review! We appreciate your business and look forward to seeing you in the showroom. Thank you!

October 19, 2023

Electronic features of the new Cadillac were not working properly at the time of delivery and two return visits to the dealership did not make any progress. It was only when I employed a software person no More

by DLGgeology
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Samm Shebi
Oct 27, 2023 -

Sullivan-Parkhill responded

Thank you for your feedback and we are sorry to read about your disappointment with the Software. I am glad that we got a chance to speak and setup another appointment for one of our specialists to go through the vehicle with you and answer all of your questions. Please let me know if I can be of further assistance. Thank you, Lisa Henthorn

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