
Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Jessie and the team went out of their way to make things happen. They were professional, polite and kind and I felt greatly taken care of. happen. They were professional, polite and kind and I felt greatly taken care of. More
We had a very positive experience at Northwest Hills. Upon initially visiting the dealership, we took a car for a test drive. We did not feel like we were being pressured at all after we told our salesp Upon initially visiting the dealership, we took a car for a test drive. We did not feel like we were being pressured at all after we told our salesperson(Jessie)that we still had some looking to do. When we returned to make the purchase, everythng was handled professionally. Jessie and Howard were both extremely helpful and pleasant to deal with. More
I thoroughly enjoyed my experience and Northwest Hills GMC. Cory was a pleasure to deal with. I will be a repeat customer for sure. I highly recommend this dealership. GMC. Cory was a pleasure to deal with. I will be a repeat customer for sure. I highly recommend this dealership. More
I purchased a Chevy Volt (fantastic car) from Tim and Jesse yesterday. Both were excellent to deal with. Both conveyed a sense of trust and were low pressure. I would recommend this dealership. Jesse yesterday. Both were excellent to deal with. Both conveyed a sense of trust and were low pressure. I would recommend this dealership. More
Dealing with Fran Fortin and Megan Finn was an extremely pleasant experience. Considering that I am a single woman, they were not the least bit condescending, intimidating or rude (which I have encountered pleasant experience. Considering that I am a single woman, they were not the least bit condescending, intimidating or rude (which I have encountered in the past with other dealerships). They were SO accommodating, patient and just plain nice. AND they found the perfect new car for me immediately. I'm so glad that I decided to go to Torrington to purchase my new Chevy Malibu! More
This was the best overall leasing experience I have ever had. I had requested a quote online and received an email right away. Most of our conversations were online or over the phone. I told the dealersh had. I had requested a quote online and received an email right away. Most of our conversations were online or over the phone. I told the dealership exactly what I wanted (vehicle and payment)and they came through. They actually stuck to the lease payment when it came time to sign. Most dealerships don't do that. Knowing I am from Massachusetts they tried their hardest to make my trips down to Connecticut as little as possible. I would definitely purchase and/or lease another vehicle from Northwest. Everyone one that I dealt with...Don, Howard, Darren,Jim, and of course Fran were knowledgeable,professional,and fun to do business with. Thanks Guys...Love my GMC Terrain!!! More
We searched online and found the Traverse we thought would fit our needs but needed to test drive it. So we stopped in and test drove the traverse that we picked out online and loved the way it drove a would fit our needs but needed to test drive it. So we stopped in and test drove the traverse that we picked out online and loved the way it drove and the space and the options it has. Then we worked out trade in and discounts and decided to purchase the Traverse the transaction we had was very smooth. The only problem was the brakes, on the way home we notice a problem. We brought it in and they turned the rotors. I have to say that I am concerned that it took off some life to the brakes. More
This dealership provides excellent customer service and was willing to work with me to find the vehicle I wanted. I would recommend this dealership because the employees are professional, friendly and will was willing to work with me to find the vehicle I wanted. I would recommend this dealership because the employees are professional, friendly and willing to work with you. More
Ted was very knowledgeable of the autos he showed me and went out of his way to insure I was given the opportunity to try out any vehicle I showed interest in. He was very courteous and was prepared to do went out of his way to insure I was given the opportunity to try out any vehicle I showed interest in. He was very courteous and was prepared to do whatever was needed to see that I was given the chance to sample any vehicle in stock. I also left an item in my trade in and Ted recovered it and mailed it to me. I would deal with this dealership any time and would recommend it to my friends or family. Art Fabrizi More
Paul was very knowledgeable and not pushy. He answered all my questions, and did the best he could to help me finance my car. Everyone was helpful, and was not pushy or anything. all my questions, and did the best he could to help me finance my car. Everyone was helpful, and was not pushy or anything. More