I purchased a brand new 2013 Cadillac SRX Performance Edition AWD. It started with less than 200 miles and again with less than 3000 miles. The engine is defective as the service manager informs us, the cylinder head must be replaced, they did not tell us the true problem the first time that it was due to the defective engine, cylinder head and allowed my wife to continue to drive this vehicle which placed her and myself in a very dangerous situation. The cylinder head engine defect on the 2013 SRX 3.6 AWD sucked water and coolant into the engine, rust is around that area now as told by the service manager. The General manager told me that "You are not getting your money back, and that is. Take it up with GM. Insulting us more, they stick us with a Buick aveno tiny car and not even honoring the same level or greater vehicle as was told to me when in the buying process. The service manager told me when I asked why they removed the spark plugs for detailing on delivery, I did not get an answer because the record shows that on the first service issue due to failure with 189 brand new miles, they found the water in the intake and removed the intake, dried out the plug, and coil in # 3 cylinder. Asked how did that get in there, I was told could be due to the power washing. I said, what? what do you mean? I cant drive this in the rain or run it through the car wash? He said no, the power washing of the engine. I said, its brand new, off the line, why power wash the engine. He said, well it suits on the lot for a while before delivery to a customer. People are telling me what a bunch of crap in this story. Now, with 2912 miles, the car is in the garage with the cylinder head defective because the engine is now contaminated with water and coolant inside and they want to tear apart the engine and replace the components / cylinder head. Well not on my watch. I paid cash on the spot and I want all my cash refunded or the vehicle replaced brand new exact specs or greater. I will not stop until one of these two demands are met. The general manager at Sullivan' Northwest Hills Dealerships in Torrington, CT is rude, unprofessional and careless with Customer attention and satisfaction.