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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
560 Reviews

560 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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April 26, 2023

Great customer service as always and Eric is an excellent Technician. I have never had a problem in any department of Summit Automotive! More

by Justine17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Geoff, Eric and our Service Team. We are constantly in awe of their knowledge and know-how, so we're glad they've always had your back with your vehicle. Please reach out to us if you need anything!

April 25, 2023

Very professional and knowledgeable staff. Everyone treated me decently. I would definitely come back for service. More

by karlcheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Aird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your great review. We can't wait to help you again!

April 22, 2023

Always am very happy with the service I receive from everyone at Summit - from the receptionist to the sales rep to the service dept to the service techs - do miss the chocolate chip cookies though More

by davebauer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your excellent review, Dave. We appreciate you working with our team and giving them the opportunity to shine. We appreciate your feedback about the chocolate chip cookies and we'll be sure to pass it along!

April 19, 2023

work performed was exceptional. technician should be praised as well as service dept. coming back again More

by ecoehoorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of our Service Team! We think they do an exceptional job, but we may be a bit impartial. We're glad to pass along your kind words and hope to hear from you for any of your vehicle needs in the future!

April 19, 2023

They are nice to work with as they were friendly and prompt with their service. Also will to do what they can to help you. More

by baehler6454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your kind review of our service team! Car problems are the worst, so we always try to give our customers our best to get them back on the road and back to the important things in life. Thank you for coming to us and keep us in mind for any of your future vehicle needs!

April 11, 2023

The appointment was made last minute and they were able to get us in the next day. They provided options to complete the work and were able to order parts last minute and fix the vehicle the same day. Th More

by joshandjessmarschie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your excellent review of Geoff and our Service team! They truly care about doing their best work and presenting people with their best options - they are believers in the golden rule! We really appreciate you leaving feedback of their excellent work and we hope you will reach out if you need anything in the future.

April 01, 2023

The service department was very friendly and courteous. The service on the car was done quickly. More

by cherylrabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Geoff and our service team! They strive to work quickly and efficiently for all our guests and we're so glad you had a wonderful experience with them. Don't hesitate to reach out if we can assist you with your vehicle needs in the future!

March 29, 2023

Tom and Ryan were great to work with and made my first new truck order experience very enjoyable. Tom was very responsive with questions over phone and by e-mail that I had as well as kept me up to date More

by jason.d
Recommend Dealer
Yes
Employees Worked With
Ryan Knueppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom McComb
Mar 29, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for a stunning review of Tom, Ryan and our team, Jason! We appreciate you coming to us to help build your vehicle and we hope to help with any of your vehicle needs in the future!

March 25, 2023

This was by far the best car buying experience we’ve ever had. The customer service at Summit is absolute next level! We worked with Ryan, one of the managers and our sales guy, Chris. We test drove a Durang More

by imports_08
Recommend Dealer
Yes
Employees Worked With
Ryan Knueppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Olig, Travis Marquez
Mar 27, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this truly excellent review of Ryan, Chris and our team! We really appreciate you giving them an opportunity to shine - their customer care and service is unbeatable and they're always willing to go the extra mile for our guests. We're so glad to have them on our team and so glad we were able to assist you with your vehicle needs! We are looking forward to your next visit!

March 21, 2023

They fixed our problem. Courteous and thorough. Nice waiting room for customers and very clean. More

by plgrimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave your wonderful review on Geoff and our service team. They work very hard every day to provide excellent service and a great experience for our guests. We are glad to see they were able to assist you - please keep us in mind for any of your future vehicle needs!

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