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Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Fond Du Lac, WI
563 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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563 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center
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May 01, 2023
Problem still exists and one of the issues that was pointed out by mechanic was not addressed. Called to tell me car was done and then asked about what was meant by last item to work on on the list. I pointed out by mechanic was not addressed. Called to tell me car was done and then asked about what was meant by last item to work on on the list. I was treated as if I didn’t know what I was talking about and that there would be know way they would be able to address issue that mechanic said he would do. There was no way he could figure out which mechanic talked to me about issue. Called an hour later to say car was done and the issue was still not addressed. Car still leaks as if nothing was even done. More
by holly
Verified CustomerEmployees Worked With
April 26, 2023
They let me know right away what was wrong with my Jeep right away. When the part came in they set up an appointment and got it in as some as they could. They let know know when it was done. They were very right away. When the part came in they set up an appointment and got it in as some as they could. They let know know when it was done. They were very helpful. I will use them again More
by woodtickangela
Employees Worked With
April 26, 2023
Great customer service as always and Eric is an excellent Technician. I have never had a problem in any department of Summit Automotive! Technician. I have never had a problem in any department of Summit Automotive! More
by Justine17
Employees Worked With
April 25, 2023
Very professional and knowledgeable staff. Everyone treated me decently. I would definitely come back for service. Everyone treated me decently. I would definitely come back for service. More
by karlcheryl
April 22, 2023
Always am very happy with the service I receive from everyone at Summit - from the receptionist to the sales rep to the service dept to the service techs - do miss the chocolate chip cookies though everyone at Summit - from the receptionist to the sales rep to the service dept to the service techs - do miss the chocolate chip cookies though More
by davebauer0
April 19, 2023
work performed was exceptional. technician should be praised as well as service dept. coming back again technician should be praised as well as service dept. coming back again More
by ecoehoorn
Employees Worked With
April 19, 2023
They are nice to work with as they were friendly and prompt with their service. Also will to do what they can to help you. prompt with their service. Also will to do what they can to help you. More
by baehler6454
Employees Worked With
April 11, 2023
The appointment was made last minute and they were able to get us in the next day. They provided options to complete the work and were able to order parts last minute and fix the vehicle the same day. Th to get us in the next day. They provided options to complete the work and were able to order parts last minute and fix the vehicle the same day. They went above and beyond as they always have at Summit. Appreciate the efforts they make. Geoff has always been assume to work with in the service department. More
by joshandjessmarschie
Employees Worked With
April 01, 2023
The service department was very friendly and courteous. The service on the car was done quickly. The service on the car was done quickly. More
by cherylrabbit
Employees Worked With
