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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
561 Reviews

561 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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January 17, 2023

Always receive good service and will continue to have our vehicles serviced with Summit Automotive. The staff is always pleasant. More

by sschauz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Jan 17, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your lovely review! Our service team strives to be helpful, knowledgeable, and easy to work with. We look forward to helping you in the future!

January 10, 2023

Appreciated that I was able to have the oil change and tire rotation in a timely manner. More

by dorisg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Tramel
Jan 10, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We appreciate you coming in! Thank you for leaving this positive review for our team - they work hard to keep us all running smoothly! Please come see us again!

January 08, 2023

Summit service department is really well organized and focused on customer satisfaction. I could not be happier with my experience More

by mcgregor2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Jan 09, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about our Service Team! One thing we can always depend on is our Service Team to do what is right for our guests and we're so glad you feel the same! Please give us a call if you need anything!

January 05, 2023

I feel they could di a better job of scheduling to get the work done. My vehicle was there for 3.5 weeks before completed and parts were in within 2 days. Maybe leave room in technicians schedules for eme More

by rrainy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Nyman technician did great job on my vehicle
Jan 05, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your feedback on your experience with our Service Team! We truly appreciate earning your business and we're always looking for ways to improve! We strive to do our best with getting any emergency vehicle repairs in to be taken care of as soon as possible for our guests. We'll pass this on to our Service Director and we thank you for giving us this opportunity to improve!

January 04, 2023

Paid for a new backup camera to be instaleld. It already intermittanly is not working again within weeks. Have to come back for piece that was damaged during repair (dealer is covering this cos More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Jan 04, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience with our team. We strive to get it right on the first try every time and we thank you for your patience while we correct this issue. We thank you for your feedback to pass along to our team and will work to improve our service.

January 04, 2023

I enjoy coming to Summit Automotive. You are very helpful with no pressure. Very informative and convenient customer service. Geoff, Mary and Elaina are awesome! Brock is a good one More

by pkuzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Boettcher, Mary Randell
Jan 05, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our team! We really enjoy seeing their smiling faces every day and it warms our heart that you have a great experience with them, too! Please don't hesitate to reach out if you need anything!

January 03, 2023

Guys were very helpful. They made sure I knew everything about the verhicle I was looking at. The process was smooth and painless, Quickest closing I've ever had at a car de More

by jhockers52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Zerbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Choby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Wasieleski
Jan 03, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your awesome review of our team and your experience with Brad, Colin and Joel! Our team had a great time helping with your new vehicle - please reach out to us if you need anything!

December 30, 2022

Geoff and Mary from the service department were very professional and helped me out with all my needs. More

by cschmehil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Jan 02, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your great review! Our service team really appreciates the feedback. We can't wait to help you again!

December 29, 2022

Clean despite that the full lounge area that had standing room only at one point. More

by FTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts guy not listed.
Dec 29, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your feedback on your experience with our team! We strive to offer a comfortable experience for all our guests and are taking your feedback to heart! We'll work with our team to ensure your next visit is even better!

December 20, 2022

The service I received was very good everybody I work with their was real professional and courteous. More

by cschmehil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Dec 20, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your 5 star review! Our team truly appreciates knowing how good of a job they are doing. We look forward to next time.

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