I was traveling and had to get some assistance with a overheating problem.
I always get a quote for services, I was told 2 hours and labor rate of $125 My Invoice came out to $325 labor and $50 for Shop supplies.
2.6 hours and charged me $50 for someones uniforms.
I was not expecting anything over this, without calling me or walking in the waiting area and telling me otherwise.
During my checkout. I noticed a $50 CHARGE FOR SHOP SUPPLIES.
They said this is on every ticket, like the DOC fee when you buy a new car, except this $50 fee is to cover employee uniforms, etc.
WHAT A RIP OFF, not to say,
2 hours plus our Shop fee of $50 on all tickets.
reason, they don't tell you until they are charging your card, I would have left before. Bad enough paying 125.00 dollars an hour, and them sneaking in another $50 fee to rent uniforms for their employees, and shop cleaners, I should not have to pay an additional fee unless it it disclosed.
Best bet, find an independent dealer to work on your Ford.