Summit Place Kia
Auburn Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 AM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,007 reviews
Would buy a car again from this place! I have never bought a brand new car before! The whole experience was easy and the help finding the right car was perfect. Costa was amazing and I cant I have never bought a brand new car before! The whole experience was easy and the help finding the right car was perfect. Costa was amazing and I cant wait to be able to buy another car from him! More
Richard Kolar is awesome!! I purchased a 2015 Kia Forte. It's been 10 years since I purchased a car, so I was a little nervous. Rich made the process easy. I purchased a 2015 Kia Forte. It's been 10 years since I purchased a car, so I was a little nervous. Rich made the process easy. More
Great Experience Best new car experience ever. Dealt with John Lowman.... highly recommended as he has a great deal of honesty and integrity. Would definitely go b Best new car experience ever. Dealt with John Lowman.... highly recommended as he has a great deal of honesty and integrity. Would definitely go back. More
Fantastic service! We had a fantastic experience with our salesman, Costa, and the dealership as a whole. Everyone was incredibly helpful and friendly. They really went We had a fantastic experience with our salesman, Costa, and the dealership as a whole. Everyone was incredibly helpful and friendly. They really went above and beyond to get us the best deal. I would 100% recommend Summit Place Kia and Costa! We will definitely be buying from them again. More
Rude liars! The finance guy was rude and tried to get more money than needed. I had them appraise my car and they lied and said it cut off 3 times while driving i The finance guy was rude and tried to get more money than needed. I had them appraise my car and they lied and said it cut off 3 times while driving it and told me I had to put down more cash! My car has never cut off while driving it. After I told him that couldn't be true and asked for the guy who appraised it, he got up rudely and said his guy doesn't lie. I was going to finance a car with them I really liked Ken and Sarah, but Jason ruined it Sarah's soon to be customer and me from ever coming there again. More
AWFUL This place is absolutely terrible. They cheated lied and tried to steal! I was supposed to have a cosigner on my car and they only put them in the pap This place is absolutely terrible. They cheated lied and tried to steal! I was supposed to have a cosigner on my car and they only put them in the paper work and I was nowhere on the loan. they charged us more than what they said they were and after I drove off the lot, 2 DAYS LATER they called and said my loan was declined so after they completely screwed me I took my car back, got my trade in (that they only gave me $300 for when they said they were giving me $800) and the money I put down which took like a week to get back they were very rude and nasty. it was ridiculous. ill never go back there More
The worst I have been treated in a business! SPEECHLESS! LIAR LIAR KIA ON FIRE! I was told that I would have no problem getting approved for $99 a month via email after he reviewed my credit repo SPEECHLESS! LIAR LIAR KIA ON FIRE! I was told that I would have no problem getting approved for $99 a month via email after he reviewed my credit report. When I get there boy did everything change they wanted to only give me $1,400 for my 2007 Saturn ION in GREAT shape an extra $1,000 down and $250 a month. What a waste of time! Not to mention the salesmen called me rude because I told him what cars I was interested in and he brings me a Ford Focus.. RUN FAR AWAY FROM THIS DEALERSHIP! More
AMAZING!! When I walked into the dealer, I was so nervous, and had no idea what I wanted. Costa was very patient with me, and gave me a lot of knowledge about When I walked into the dealer, I was so nervous, and had no idea what I wanted. Costa was very patient with me, and gave me a lot of knowledge about the 3 vehicles that I test drove. I bought a 2011 Kia Forte and I couldn't me happier. Costa and Jason were both very patient with me, I was super indecisive. They closed at 3pm that Saturday, but they both stayed until after 6pm to help me out. Thank you both so much!! More
Poor Service I purchased a used F150 and the day I drive off the lot it was making noise and shaking. I took it in the next day to be serviced. It was claimed to b I purchased a used F150 and the day I drive off the lot it was making noise and shaking. I took it in the next day to be serviced. It was claimed to be fixed. I have not even made my first payment and the problem still exists. I took it back again and the manager Wayne says they will not fix it. It will cost me well over $600 to fix it. I will "NEVER" purchase at the Mt. Clemens location again nor will I refer anyone. Wayne knew the truck had this problem when the vehicle was sold to me, but refused to fix it. POOR CUSTOMER SERVICE!!! More
I have never had a worse experience in my life. This dealership royally CHEATED and lied to me so many times I honestly can't even count. I was sold a vehicle for over $800 more than they promised/quot dealership royally CHEATED and lied to me so many times I honestly can't even count. I was sold a vehicle for over $800 more than they promised/quoted. They then serviced the vehicle and kept if for a week after first being promised it would be done in a day or 2. They lied, and lied, and LIED.... so much that I am honestly disgusted. All that they care about is their sales quota (you may hear claps from the back room after you sign on the dotted line and your salesman goes to turn in the paperwork as I did), and then FORGET any customer service moving forward. I can not even get the sales manager, Ozzy, to return my call. I will be not only contacting, in writing, Ozzy's superior, but his or her superior, and keep moving up the ladder as this is COMPLETELY unacceptable. This matter will also be taken to the BBB, every review site I can find and to Lansing. Also, if you're female - you'll probably get asked to go to the bar after your sale and be called "sweetheart" as well. What a classy touch. BEWARE of this dealership. I would not want even my worst enemy to endure this awful experience. Do yourself a favor and go somewhere else where you will actually be treated with an ounce of dignity. More