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Sun GMC

Wantagh, NY

5.0
2,077 Reviews
Sun GMC Hummer of Wantagh proudly serves Long Island and NYC customers with a huge selection of SUV's and trucks. We offer our products and service at very competitive prices in a clean, friendly and dignified atmosphere. Please call or email if you have any questions. We want to make your shopping experience smooth, easy and memorable. www.BuiskGMC.com 516-781-6666
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3333 Sunrise Hwy

Wantagh, NY

11793

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Showing 2,077 reviews

August 24, 2020

My salesman Darnell Wiltshire was very efficient, professional, very knowledgeable!! I will recommend him to my friends and family . Darnell made my vehicle buying experience a pleasure More

by Sherry.hoyt1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Wiltshire
August 24, 2020

My 83 yr old father has always used Sun Buick GMC In Wantagh N.Y. to service his 2011 GMC Acadia. Recently he brought it to Sun because the A/C wasn’t getting cold. The diagnosis Sun gave my father wa More

by Jdisalvo
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob McKenna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Piscopo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Sun GMC responded

Hello Readers, First, the person making the allegation is NOT the owner of the 2011 GMC Acadia vehicle nor is he the person who approved the service. He was NOT even present for the transaction or discussions. He is the adult son of the actual customer who is a nice, elderly gentleman and loyal customer. He is quite sharp and according to his son, has strong mechanical knowledge. I did speak to him by phone to explain the problem with his father's car and the denial of the claim by his "extended warranty" company. Regardless of the documented facts, he still insisted on free repairs without even trying to get his insurance/warranty company to pay. Most important, his father did not spend $1072.77 at my dealership. This is simply FALSE. He had spent just $260.70 which was later refunded for goodwill. The balance was covered by his extended warranty plan which he purchased elsewhere. So the total amount paid by his father is ZERO! Of course, his son also knows that we cannot ethically or legally refuse service to people simply based on their age. We cannot assume that they have reduced competency nor can we first require permission from their adult children! We also cautioned his father both verbally and IN WRITING that additional work could be required on his 10 year old vehicle. He even SIGNED for specific wording on the repair order to acknowledge this risk. We then replaced his leaking rear a/c evaporator and added dye to his HVAC system. He returned two weeks later and the dye test showed another leak from his a/c lines. It is not unusual for older vehicles to have multiple leaks. That is why dye is added to the system. Unfortunately his policy, purchased elsewhere, does not cover a/c, oil or coolant lines or hoses. (To be clear, the a/c lines would NOT have been covered and would have cost him extra regardless of when or where they were diagnosed as leaking) We did not charge him anything else and we did not perform any more repairs. Also omitted was the fact that his vehicle shows serious previous COLLISION DAMAGE on CARFAX. Now, two months later, his son wants these uncovered repairs done free of charge. We had already refunded his $260 deductible as goodwill BEFORE any web or other complaint was made. So again, the total amount of payment from his father is ZERO! The dispute is really between the customer and his insurance company. Again, we cautioned his father in writing that such repairs on a 10 year old vehicle entailed risks. For the record, I am ASE certified in automotive air conditioning. With all respect, there is simply no logic to this allegation. Much detail was omitted while the age of the actual owner is being unfairly used by his son as leverage. Patrick R. Cassino, owner and ASE Certified Master Technician

August 23, 2020

We have leased 3 previous times with Sun Buick GMC and this 4th time was just as easy and enjoyable as all the other times. Tony Smith was so very helpful in getting us the Buick Enclave we desired. His p More

by Debbie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Piscopo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bannon, Mitch Zaitz
August 23, 2020

As always, we had an excellent experience at Sun Buick GMC! Tony Smith was very knowledgeable and patient. We couldn't make up our minds about purchasing and we never felt pressured or rushed. He really More

by Debbie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bannon, Mitch Zaitz
August 21, 2020

Staff was very friendly and professional. The Staff was very friendly and professional. The transaction was easy from start to finish. The salesman Rod Sano was patient throughout the process an More

by Cschmig1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Zaitz, Rod Sano
August 13, 2020

This is my second time leasing from Sun Auto. It’s always been a pleasurable experience; no games or hassles. Highly recommend getting a vehicle from here. More

by Ncusumano831
Recommend Dealer
Yes
Employees Worked With
Rod Sano
August 12, 2020

Clean, professional, and very kind I visited this dealership for an oil change and an inspection. I was greeted by a guy named Ron with the a mask outside letting me know what I needed More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, Phil, and Bob
August 10, 2020

I couldn’t be happier with my SUV!! Tatiana made the process as quick and easy as possible. Thanks again for all of your help!! More

by howardt1989
Recommend Dealer
Yes
Employees Worked With
Tatiana Fattakhova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Zaitz
August 06, 2020

Smooth and stress free Thanks for making the experience of buying a truck smooth and stress free. Truck looks great and looking forward to using it for years to come. More

by mjcmilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Zaitz
August 04, 2020

Thanks guys for the smooth purchase of the 17 tahoe and having it ready on time as promised. Will highly recommend you to anyone looking to purchase a used or new car More

by Joeyd0730
Recommend Dealer
Yes
Employees Worked With
Mitch Zaitz, Rod Sano
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