Sun Toyota

Confusing and inconsistent In general, the way dealerships handle the sales process is mostly unpleasant. The first sales person I met with I felt comfortable discussing my situ In general, the way dealerships handle the sales process is mostly unpleasant. The first sales person I met with I felt comfortable discussing my situation and specific needs. It took several visits to your dealership and to other dealerships before I found the right car and price. Unfortunately the sales person I enjoyed working with was not very available after that first visit and a couple of emails/phone calls and rather than setting up an appointment time when I could meet with him, someone else was assigned to me...twice!. This was the unpleasant part. Now I had to repeat myself to each, get different information or "deals" from each for the same car and try to evaluate and sort it all out. On top of that, add to the mix, two different managers getting involved each with a different demeanor and different story about the state of the car. It was not pleasant to be told by one that the car had more than usual reconditioning to be done and would be going to auction in two days unless there was a buyer...and in that case, the extra work would be done and it would be sold at a dealer loss to me. Then to have two other people say the car was fine and all that was needed was an oil change. I didn't and don't appreciate being told untruths and "handled" in that manner. It is insulting to say the least. The only person that was relaxed and straightforward without being pushy was the first person I met with. I would have preferred working with him throughout the experience. In the end, after I competed the sale, when I discovered the "untruth" that was used as leverage, and was confused about how the numbers applied to the original quote, the first sales person made himself available again and helped smooth things over. Also, I found it strange that I could not get a very simple question or two answered by any of the people I met with. I wanted to know how the body of a Toyota automobile handles impact from a crash..this deterred me from buying a Toyota until I got the answer from a sales person at a Subaru dealership. Also, I got different answers regarding the cost of an oil change. Although your dealership appears to be efficient and organized I am not sure I would come back to purchase again. More

Above and beyond with costumer service He was the best!!! he help me a lot I brought a 2018 toyota Corolla I told him what I wanted he made it happen I took my 3 kids with me he talk to the He was the best!!! he help me a lot I brought a 2018 toyota Corolla I told him what I wanted he made it happen I took my 3 kids with me he talk to them and he was very very patience. More

Amazing Walking in to Sun Toyota in Holiday, Fl, I was greeted by Javier Arruza. Right away his personality made both me and my family smile and feel extremel Walking in to Sun Toyota in Holiday, Fl, I was greeted by Javier Arruza. Right away his personality made both me and my family smile and feel extremely comfortable. He helped me look at the vehicles that were within my budget and that would be great deals. Once I decided on a vehicle, I was able to test drive it on my own. I had a bad experience with my insurance company and it was close to closing time but Javier stayed way past the closing time and helped me finalize on my vehicle. His Hard work, dedication and great personality, make him an amazing asset to Sun Toyota. More

Great workin wit Nael Great sales experience & awesome sales agent..I'm definitely sticking with Nael at Sun Toyato. Very professional and make the customer his 1st priorit Great sales experience & awesome sales agent..I'm definitely sticking with Nael at Sun Toyato. Very professional and make the customer his 1st priority...preciate everything Nael & team More

Great, no pressure buying experience This was the best experience buying a car. Daniel Crawford was very helpful from start to finish he was very honest, professional and experienced at w This was the best experience buying a car. Daniel Crawford was very helpful from start to finish he was very honest, professional and experienced at what he was doing. I’ve shopped Toyota of Tampa Bay and Wesley Chapel Toyota but Sun Toyota has everyone beat hands down. If you want someone that’s going to to be honest and respectful at the same time go see Daniel Crawford at Sun Toyota. I promise you’ll be pleased and satisfied. I definitely will use Sun Toyota in the future when and if I’m in the market for another car. More

Outstanding service! Sun Toyota is without a doubt the best car dealership I have ever gone to. Youssef Malki, relationship manager, helped me find the exact vehicle I wa Sun Toyota is without a doubt the best car dealership I have ever gone to. Youssef Malki, relationship manager, helped me find the exact vehicle I was looking for with all the features I wanted. I was especially pleased with his calm demeanor. He took time to explain the many electronic features of the RAV4 I purchased and even set up the phone and GPS system for me. He worked with Farris Hamdan, the General Manager, who gave me a wonderful deal. Marcell Beltran, finance manager, was also very pleasant and helpful. I would not hesitate to recommend Sun Toyota and especially Youssef Maiki. More

My Toyota experience DJ was awesome taking care of me at Toyota! I couldn’t be any happier with his service. Will be back soon thanks so much again DJ was awesome taking care of me at Toyota! I couldn’t be any happier with his service. Will be back soon thanks so much again More

10/10 experience Lee helped me from start to finish and went above and beyond helping my find the truck of my dreams. He was personable, helpful and I look forward to Lee helped me from start to finish and went above and beyond helping my find the truck of my dreams. He was personable, helpful and I look forward to working with him again for future services and purchases. I also worked with Scott Harlib on the finance end and he was also an awesome person who made the process quick and painless. Overall a 10/10 experience and I will be recommending the dealership, Lee, and Scott to anyone in the market for a vehicle. Thank you!!! More

Trying hard to find a solution. Really good dealership. I went in with low expectations and they really blew my mind with what we were able to accomplish. Give them your business. Yo Really good dealership. I went in with low expectations and they really blew my mind with what we were able to accomplish. Give them your business. You'll be glad you did!DJ is also a very honest and transparent salesperson! Thanks again! More

Fantastic experience Kevin Johnson comes in on his day off and then delivered my truck to my house couldn't be happier got a price and ungraded to TRD great day Kevin Johnson comes in on his day off and then delivered my truck to my house couldn't be happier got a price and ungraded to TRD great day More