Sun Toyota

Good technical service unacceptably slow greeting as I drove My appointment for the 35K service was at 2:30. I arrived at 2:05. Finally at 2:30 a service rep came to my car to ask why I was there today with my My appointment for the 35K service was at 2:30. I arrived at 2:05. Finally at 2:30 a service rep came to my car to ask why I was there today with my car. I told him why and also stated how disappointed I have been during my last three visit with the slow reception/appearance by a service tech. He apologized, and I told him it was not his fault. I could not see any other visible service reps at their desks, not one.. Have you lost these reps and not replaced them? Due to the two previous slow interaction with a rep, I decided to go to Crystal River to get a replacement key made. The trip was flawless driving north until I got to the construction in Homosassa. I will not be going north again soon. I guess my next alternative will be Wesley Chapel or Clearwater. As fa as the service to my vehicle, the work has been done well the first time. I have nothing but praise for the technicians that have worked on my car. Everyone has been polite and never talked down to my as a single woman (something I have experienced other places). The initial service rep today was Tony and he was polite and concerned about the slow service. Again, bot his fault. There seems to be a huge lack of reps to greet the customers. In fact, the young kids are running around changing the tags on the side view mirrors to indicate order of arrival. in spite of the number system, After I sat in my car for 20 plus minutes, a truck pulled up aside of my car, and within minutes a service rep was in his car mounting a tag on his inside rearview mirror and then he drove off in this late arriving truck! That didn't sit well with me. So much for your number system hanging from side view mirrors! More

Awesome Customer Service Kudos to the mechanics who serviced my Prius Saturday! Thank you Mike Jimerson for making my experience so pleasant with your greeting and awesome cus Kudos to the mechanics who serviced my Prius Saturday! Thank you Mike Jimerson for making my experience so pleasant with your greeting and awesome customer care you provided. More

Great experience! We purchase 3 cars the same week and the process and experience was above our expectations. Amber Petitte, my sales representative was very profession We purchase 3 cars the same week and the process and experience was above our expectations. Amber Petitte, my sales representative was very professional, friendly and honest also Jeff, Jason and Cortney from the finance department worked our deals to meet our goals. I highly recommend this car dealership to everyone looking to buy a new or used car. They earned my future business! More

Kind Caring service center Everyone is top notch at Sun Toyota, from being greeted with the service advisor to sales , A very comfortable waiting area alway feel stress free Everyone is top notch at Sun Toyota, from being greeted with the service advisor to sales , A very comfortable waiting area alway feel stress free More

Quality No pressure. Very helpful and straight forward very helpful in finance but I don’t recall his name overall very happy with the entire transaction No pressure. Very helpful and straight forward very helpful in finance but I don’t recall his name overall very happy with the entire transaction More

Fast, professional service Made appointment for routine service via telephone. Was seen within 10 minutes of appointment time. Service was completed within the predicted time Made appointment for routine service via telephone. Was seen within 10 minutes of appointment time. Service was completed within the predicted time span. The Assistant Service Manager providing support was Joseph Putchlawski; he was pleasant, professional, and efficient! More

great courteous service department. professional service writer. prompt attention, in and our like a breeze,car was serviced and washed.I will be back again at next required service segm professional service writer. prompt attention, in and our like a breeze,car was serviced and washed.I will be back again at next required service segment. More

Outstanding! Outstanding Customer Service. I highly recommend Sun Toyota! I was treated with respect and Jay was awesome! They went above and beyond to get me in Outstanding Customer Service. I highly recommend Sun Toyota! I was treated with respect and Jay was awesome! They went above and beyond to get me into the vehicle I wanted, that's why I returned to Sun Toyota. My #1 choice in dealerships!! Thank you all for a great experience. More

NEW CAMRY LEASE This was without question the best overall experience I've had with a car dealership. Communicated with Joseph via text and email and he responded This was without question the best overall experience I've had with a car dealership. Communicated with Joseph via text and email and he responded in a most timely manner and provided honest answers to all my questions. He did not try to make come into the dealership for answers. Everything he promised he delivered. No bait and switch nor misleading or vague answers. More

Great service Outstanding service department. My service manager, Tony Roche was great. Took my car in immediately for its first service. Service was done in a tim Outstanding service department. My service manager, Tony Roche was great. Took my car in immediately for its first service. Service was done in a timely manner. More