
Sun Toyota
Holiday, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
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Blood Sucking Sales Managers The Sun staff we interacted with on the internet were helpful and eager to give us, the customer, the best deal they possibly could. Monica was a plea The Sun staff we interacted with on the internet were helpful and eager to give us, the customer, the best deal they possibly could. Monica was a pleasure to work with. However, our experience at the dealership was completely opposite and got to the point where we were ready to walk out and go to your competitor’s dealership. To sum up our experience, the sales management at your dealership did not negotiate in good faith and were purely driven to get as much as they can out of their customers instead of offering the best deal possible. The entire experience was frustrating and demeaning and confirmed their reputation of the term “used car salesman”. If not for the voice of sanity, reason and professionalism coming from Amber, our sales rep, we never would have acquired not 1 but 2 vehicles from Sun. To this day I still cannot believe the sales manager tried to add $2,700 to a car’s cost when we wanted to add a $1,225 option, justify the numbers with slick sales jargon, and then nickel and dime with incrementally lower offers until we stood up to walk out. The words shameful, insulting and belligerent come to mind. And, for the record, this entire process took over 6 hours to complete. If the manager playing with the numbers would have come down from his ivory tower and sat with us we probably would have had a more positive experience and finished negotiations much sooner. More
Great Sales Guy!!! The only complaint I have was the wait time for finance. Michael was awesome honest and up front. He was pleasant and informative about the Tacoma I p The only complaint I have was the wait time for finance. Michael was awesome honest and up front. He was pleasant and informative about the Tacoma I purchased. More
Excellent Service Facilities and Sales Representatives Sales was no Hassle and Pleasant experience with a team that helps you get what you want and works with you to get the best deal possible. Sales was no Hassle and Pleasant experience with a team that helps you get what you want and works with you to get the best deal possible. More
very pleasurable Very pleasurable experience. Mark was very knowledgeable and helped us out quite a bit and helped with our decision. He answered all our questions a Very pleasurable experience. Mark was very knowledgeable and helped us out quite a bit and helped with our decision. He answered all our questions and made us feel comfortable with our choices. He was friendly and very easy to talk to. More
Good service At first I was not happy bc I made my appointment with my service guy and when I got there he was off. What is the point on making appointments with y At first I was not happy bc I made my appointment with my service guy and when I got there he was off. What is the point on making appointments with your usual service guy? But Michael (the other service guy) was very attentive, nice and professional. He explained throughly what my car needed and got us out of there in a very reasonable time. I am glad that I have two service guys to choose from now. Lance and Michael! On another note my car was leaking oil and I found out that it was bc last oil change there, they left something loose. Thank God nothing happened to my car. More
We had a very good experience with Lee. Lee answered all our questions and walked us through each and every step to make sure we understood and that we were comfortable with our choices. H Lee answered all our questions and walked us through each and every step to make sure we understood and that we were comfortable with our choices. He made sure that my daughter and I had all the knowledge and information we needed in order to make the decision on our purchase that was right for us. More
Would Give 10 Stars!!! Jose was professional, dedicated and very positive in helping us find a specific Tacoma. It took 4 months to find it and then he arranged for a great Jose was professional, dedicated and very positive in helping us find a specific Tacoma. It took 4 months to find it and then he arranged for a great deal! Jose stayed in touch with us every few days as we searched for a trade in that matched what we wanted. He responded to every phone call, greeted us warmly every time we stopped by the dealership, and seemed almost as excited as we were when we finally found the Tacoma we were looking for. Was the most enjoyable car buying experience we have ever had. We highly recommend Jose!! More
Accessories installation Met by someone as soon as I pulled up. Kept updated and informed thru out the whole process.The procedure was very smooth and pleasent Met by someone as soon as I pulled up. Kept updated and informed thru out the whole process.The procedure was very smooth and pleasent More
They made the car buying easy for me The salesman Austin Heisler was able to answer all of my questions, he was friendly, courteous and professional. I would recommend Sun Toyota to any o The salesman Austin Heisler was able to answer all of my questions, he was friendly, courteous and professional. I would recommend Sun Toyota to any one. More
Excellent salesmanship and customer service. I did a lot of research prior to going in to Sun Toyota. A co-worker of mine knows John Marazzi and gave my information to him. He referred me to Ferr I did a lot of research prior to going in to Sun Toyota. A co-worker of mine knows John Marazzi and gave my information to him. He referred me to Ferris Hamden, who did some preliminary questions and then set me up with Austin Heisler. This is true teamwork at its finest. Upon arriving at the dealership for the first time, I met my Salesperson Austin Heisler, who was very professional and knowledgeable. He made sure to go over all of the options that came with the vehicle I chose and was very patient with my concerns and questions. The Sales Manager Ferris Hamden was perfect as well. He was involved "Just Enough" to make sure my sales experience was complete and outstanding. My Finance guy (Chase Murray), was knowledgeable, patient and did not provide any pressure on extra sales items (extended warranties). My decision to buy some of the extended warranties was partly due to the lack of pressure. So to sum it all up, It was an outstanding sales experience from beginning to end. Kudos Sun Toyota! More