Sun Toyota

Sales and service Paul Ramirez was my salesman, he worked very hard to make sure I had the vehicle I wanted and went above and beyond to help me. I had issues with the Paul Ramirez was my salesman, he worked very hard to make sure I had the vehicle I wanted and went above and beyond to help me. I had issues with the car I purchased and he made sure everything was checked out, providing me with a loaner car and then a rental when my car was being checked out. Tony in service was also great! He had my Honda CR V sent to Honda to have the issues checked out because they couldn't find a problem and since it was a Honda, still under factory warranty, he sent it there to make sure there were no issues. Thank you for both for being so accommodating. More

Friendly and Efficient Great customer service all around. Efficient check-in procedure... Efficient pick-up procedure. Tony was courteous and helpful. Thank you Sun Toyot Great customer service all around. Efficient check-in procedure... Efficient pick-up procedure. Tony was courteous and helpful. Thank you Sun Toyota! I will return. More

Very good It seemed like there was no advantage of making an appointment or just showing up. Other than that it was a very pleasant experience, thank you. It seemed like there was no advantage of making an appointment or just showing up. Other than that it was a very pleasant experience, thank you. More

Courtesy,efficiency Helpful and kept me informed along the way. Gave me opportunity to deside if I wanted a wheel alignment which cost me more than originally planned bu Helpful and kept me informed along the way. Gave me opportunity to deside if I wanted a wheel alignment which cost me more than originally planned but was absolutely necessary More

2nd Free Oil change - 2015 Toyota Rav4 Came in for my 2nd and last free oil change. I was greeted promptly and asked to come inside to discuss service. Service advisor was cordial and pol Came in for my 2nd and last free oil change. I was greeted promptly and asked to come inside to discuss service. Service advisor was cordial and polite. I asked what type of oil they would be using and the tech said full synthetic , which is what I wanted and was expecting. Toyota also recommends a 0W20 oil viscosity for my vehicle. About an hour later , advisor yelled for me to come over to his desk. He seemed to be in a hurry and we went out to the car. It had been washed , but not dried. The car came out of the wash looking worse than when we arrived. Water spots all over the windshield and other windows . I went back to the advisor and complained. He followed me out to the car and immediately got some more people out to dry off the windshield and windows along with other wet areas on the car. The advisor acknowledged his mistake of not asking if I wanted a car wash. Unless my car is really dirty, I would not want them to wash it. They do a marginal job. So after all this , I got back in the car and went home. I then looked at the service invoice and saw that they used 5W20 motor oil. It was free, but More

Superior Excellence Megan, Tyler and Chase went above and beyond to make our car buying experience incredible. Megan was kind enough to coordinate with both my father-in- Megan, Tyler and Chase went above and beyond to make our car buying experience incredible. Megan was kind enough to coordinate with both my father-in-law about current offers and myself as I was not able to come in personally. She kept in close contact throughout the entire process and allowed me to send my documents via email while I was at work. While waiting to sign my paperwork, Tyler helped demonstrate all the cool new features, how to set up the Bluetooth feature with my phone, and made sure I was comfortable working everything. Chase was kind enough, after all the paperwork and down payment was complete, to call and advise of a lower interest rate with a different bank. All in all, I have never been more pleased with a purchase of this magnitude and have referred all of my friends and family members to contact with their car buying needs. More

Awesome service even on a Sunday! My battery has died on the first cold day of the year on a Sunday morning. Dan Staal was very helpful! Love Sun Toyota! Always! Highly recommended! Th My battery has died on the first cold day of the year on a Sunday morning. Dan Staal was very helpful! Love Sun Toyota! Always! Highly recommended! Thank you! More

great service great dealership service person work hard to help me. great dealership would recommend highly friendly and courteous service,fast and efficient best great dealership service person work hard to help me. great dealership would recommend highly friendly and courteous service,fast and efficient best service I ever had More

Sun Toyota Shines Again On October 26, 2017 I leased my 14th New Vehicle from Sun Toyota, beginning in 1993. Trust me, if this dealership wasn’t the cream of the crop I wo On October 26, 2017 I leased my 14th New Vehicle from Sun Toyota, beginning in 1993. Trust me, if this dealership wasn’t the cream of the crop I would not have been back 13 times. Managers Paul Ramirez and John Heisler were amazing. They pulled out all the stops to be able to get me the car I wanted and for a payment I could afford. They worked with me in every phase of the transaction. It is abundantly clear that the management staff at Sun Toyota values my loyalty to the brand and the dealership. Over the course of the next several weeks I will be back to the dealership for my 15th lease from Sun. I have every confidence that Paul and John will work with me again and I will leave then as pleased and satisfied as I am today. On a side note, since I have dealt with this dealership for so long, I want to give a shout out to the other members of the dealership that have made my positive experiences complete from the Service Advisors (Greg Gamble is the man), to the parts people to the skilled mechanics. There is no reason for me, and in my opinion anyone else to ever consider buying or leasing from any other dealership. More

They really work for you! They worked for about 2 days to get my deal the way I wanted it and made sure I was comfortable every step of the way and I (already a return customer They worked for about 2 days to get my deal the way I wanted it and made sure I was comfortable every step of the way and I (already a return customer) will be back when it’s time to trade in my RAV4! 5 star dealership! More