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Sun Toyota

Holiday, FL

4.8
10,147 Reviews
Welcome to Sun Toyota, DealerRater’s Dealer of the Year for the state of Florida for 2020. This is Sun Toyota’s third consecutive year to earn this award and we are very honored because this means our focus is on our customers’ overall experience at our dealership and how we are perceived in our community is working.
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3001 US-19

Holiday, FL

34691

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Showing 10,147 reviews

August 08, 2017

Joe the Service adviser Joe always takes care of me with great service! He is very professional and courteous. Good communication, honest. I enjoy coming to Sun Toyota for More

by Mem92154@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe service advisor
August 08, 2017

Quick sale Joe Talsky was professional and efficient.listened to my needs and quickly made a sale .happy with my 2015 RAV4 . However ..... after final detail .. More

by Doots69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasan Sahili, Joseph Talsky
August 08, 2017

25+ Year Customer Not Going Back to Sun Toyota! We have been customers of Sun Toyota for over 26 years and have generally been treated with respect and kindness. Our Sienna was part of the massive a More

by Colleen Fontana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael McKinley, John Mandonca
Aug 09, 2017 -

Sun Toyota responded

Ms. Fontana, Thank you so much for reaching out to us on Dealer Rater. While we understand your frustration at the length of time it took for the recall to be completed the parts availability was not something that was in our control. We also recognize that sitting for an extended period of time does have an impact on the vehicle which is why we replaced the battery, windshield wipers and completed the multi-point inspection to ensure it was safe for you. Unfortunately brakes, axles, filters and the other items we brought to your attention are not items that would have been caused by the extended storage. If you would like to speak with me personally I would be happy to do so. You can reach me directly at 813-326-2077 or via email at elewis@suntoyota.com. Eric Lewis Fixed Operations Director Sun Toyota

Aug 09, 2017 -

Colleen Fontana responded

Eric, The length of time our vehicle sat was never the issue; the way our questions and concerns were handled is the issue. You were not present when I was there to pick up my car and I'd be happy to speak with you about the customer service issues I had. Thank you for responding and I will contact you soon! Sincerely, Colleen Fontana

August 07, 2017

Excellent Customer care Tyler and his Manager were excellent and took care of the needs beyond expectations Tyler was very keen and followed up to ensure all customer needs More

by Vr.Shrinivasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Modugno, Sasan Sahili, Tyler St. Onge, Nael Barjas
August 07, 2017

Service Appointment Excellent experience. Greeted by very courteous personnel. Michael Mckinley, the Service Advisor handled the service appointment quickly and professi More

by flashbang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinley, Michael
August 06, 2017

Not a pressured sale I love cars, but I hate buying them. When I lost trust in my 2012 GTI for reliability, I decided to go back to a trusted brand. I found a Rav4 Limit More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica McLaughlin, Willy Patti, Amber Petitte
August 06, 2017

Good Service We went to Sun Toyota to buy new wheels for our 2007 FJ. Our FJ Cruiser wheels were covered with rust, even though it had been garaged. Having dealt More

by Pascal4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Patti
August 05, 2017

First 5000 mile service No hassles; noted dissatisfaction in tire coating, was not done right at time of purchase (March 31, 2017). Corrected issue; found no issues with 500 More

by Augusto D Vella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bateman , Eric Lewis
August 04, 2017

They always do the best for me. I have been very happy with Sun Toyota. They are always there for my car needs. I took my 2016 Camry in for service while my husband was interested in More

by Lynn Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Allicock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Koenn, Wade Kohn
August 03, 2017

Excellent Service! Everything was done timely, professionally and staff was very personable!! Had some basic maintenance and warranty work done and Joe was able to get More

by EJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Koenn
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