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Sun Toyota
Holiday, FL
10,196 Reviews
Welcome to Sun Toyota, DealerRater’s Dealer of the Year for the state of Florida for 2020. This is Sun Toyota’s third consecutive year to earn this award and we are very honored because this means our focus is on our customers’ overall experience at our dealership and how we are perceived in our community is working.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
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Showing 10,196 reviews
June 19, 2016
Tire warning (!) Warning light came on a few days ago, so I swung by the service department. They took the vehicle right away, found the nail that was causing a slow l Warning light came on a few days ago, so I swung by the service department. They took the vehicle right away, found the nail that was causing a slow leak and patched it right up. My 2 year old was with me - she enjoyed the play area while we waited, and was given crayons and pictures to color too. Lance is the best! More
by kcdodds
Employees Worked With
Lance, Victor Montoya, Saul Grossfeld
June 19, 2016
They were very attentive and made sure my car was serviced in a timely efficient manner. I was very pleased with the service given to me. and made sure my car was serviced in a timely efficient manner. I was very pleased with the service given to me. More
by Pam
Employees Worked With
Joe in service
June 19, 2016
Scheduled Service Performed scheduled service promptly without suggesting a ton of un-needed additional flushes/tweaks/replacements etc. that always drive my husband cr Performed scheduled service promptly without suggesting a ton of un-needed additional flushes/tweaks/replacements etc. that always drive my husband crazy. It also impressed me that while I was there, they announced a morning meditation class for employees! Really? Or was that a code for a morning sales meeting??? Visit was very pleasant, and I LOVE my Avalon Hybrid. More
by LoveMyAvalonHybrid
Employees Worked With
Greg Gamble
June 19, 2016
Trade-In I came in hoping to upgrade from an 08 up a few years, came out with a brand new ride. Thanks to my friend Lee Houston definitely a peoples person, do I came in hoping to upgrade from an 08 up a few years, came out with a brand new ride. Thanks to my friend Lee Houston definitely a peoples person, down to earth type a guy. I ended up getting professional service. Thumbs up bro! More
by Alex4007
Employees Worked With
Lee Houston
June 19, 2016
Excellent Great service. Jay was friendly and efficient. I slways find service at Sun Toyota us a good experience. I also did not have to wait long even though Great service. Jay was friendly and efficient. I slways find service at Sun Toyota us a good experience. I also did not have to wait long even though I did not have an appointment. More
by Drhrrjr
Employees Worked With
Jay Nigro
June 18, 2016
Friendly service Sun Toyota is beautiful and clean. It has a welcoming wait area. They are knowledgeable and friendly in every department. I would Recommended sun Toy Sun Toyota is beautiful and clean. It has a welcoming wait area. They are knowledgeable and friendly in every department. I would Recommended sun Toyota NPR for sales and service! More
by Shannon4
Employees Worked With
Eric Lewis
June 18, 2016
Much better this time. Had our 4 Runner in for detail and auto butler - The prompt and timely service was surprising quick for this service - actually finished earlier than Had our 4 Runner in for detail and auto butler - The prompt and timely service was surprising quick for this service - actually finished earlier than they had predicted. Our previous service visit took entirely too long for a simple 5,000 mile tire rotation. Hopefully, our next visit for service will be as prompt as this visit in detailing was. Thank you More
by MyBigDogCar
Employees Worked With
Greg Gamble
June 17, 2016
Exceptional sales experience. I had talked to Thomas Sheene on the phone. I was looking for information on Toyota Highlanders. Thomas answered my questions and invited my wife an I had talked to Thomas Sheene on the phone. I was looking for information on Toyota Highlanders. Thomas answered my questions and invited my wife and I to stop in for a visit at the dealership. My wife and I met with Thomas, he showed us the different models and he explained the options of each. Thomas showed outstanding knowledge of all the products. We picked a car and Thomas helped us through the buying process. I feel we made a good choice and were given a fair deal. Jason Heard also assisted us answering questions and showed me around the dealership. Jason explained the operation of the options installed on the car. I was very impressed all the employees we met. They were all professional, knowledgeable and helpful. More
by joso62
Employees Worked With
Thomas Sheene, Jason Heard
June 17, 2016
Service Check engine light, The service center was courteous and quickly hooked me up with Tony Roche who took the time to take care of the issue and explain Check engine light, The service center was courteous and quickly hooked me up with Tony Roche who took the time to take care of the issue and explain to me why it was on and how the problem was going to be resolved. Great job Tony! More
by MaryP
Employees Worked With
Tony Roche
June 17, 2016
New Truck Purchase I'm active duty Navy and found this truck online and sent my wife in to purchase it for me. They really tried to give her the run around but we got t I'm active duty Navy and found this truck online and sent my wife in to purchase it for me. They really tried to give her the run around but we got the deal wanted in the end. The issue I have with the dealership is the service I've received since purchase. The truck has aftermarket tires and a lift and I could not get any info on the lift or what's been done to the truck. The tires were rubbing and drove back to the dealership to get some adjustments and had to wait over an hour, then was given the run around when I tried to get the free tank of gas the finance guy promised me. Then when I washed the truck today, I see they didn't put back in (after the adjustments) the clips in the fender well like they should have. Just poor work and no pride in their service shop. I just bought new ones on Amazon and will put them in myself vice driving to them. I was thinking of getting a new 4Runner for my wife from them, but will certainly be going to another dealership. More
by wagnernothappywithsuntoyota
Employees Worked With
Donald Smith
