Sun Toyota - Service Center

Five Star Service Experience Same day appointment, in and out in better then expected time, and all concerns resolved- and a wash too!!! Thank you Tony and all service! Same day appointment, in and out in better then expected time, and all concerns resolved- and a wash too!!! Thank you Tony and all service! More

great service rep i brought my car in for service. Joe was wonderful and kept me informed the entire time I was there. Made me feel I mattered. i brought my car in for service. Joe was wonderful and kept me informed the entire time I was there. Made me feel I mattered. More

Greg was a very professional and knowledgeable service consu I had my oil changed in a timely manner. And tired rotated. And they discovered I had a nail in one tire. They ordered a tire, since it wasn't in stoc I had my oil changed in a timely manner. And tired rotated. And they discovered I had a nail in one tire. They ordered a tire, since it wasn't in stock, and I returned a few later. Thanks to Greg for all his help. More

excellent people are very friendly and very professional Thank you for the free donuts, coffee, wifi, and television while you wait for your car that is being s people are very friendly and very professional Thank you for the free donuts, coffee, wifi, and television while you wait for your car that is being serviced on More

Great Man who took care of me was the best treated me great and listened to my questions and answered what I think was honest thanks to him Man who took care of me was the best treated me great and listened to my questions and answered what I think was honest thanks to him More

Simply The Best Simply the best service. Tony (Hopefully I got his name right he is about 6'3" tall) is awesome. Super friendly. Explained everything to me the way I Simply the best service. Tony (Hopefully I got his name right he is about 6'3" tall) is awesome. Super friendly. Explained everything to me the way I liked things to be explained. Cross all his T's and dot all his I's. My car came back clean. I went in on that airbag recall. Service writer treated my sister and I like we was spending $10,000 on service. Talk about red carpet treatment. Tony knew I was pressed for time. I don't know how he did it. But what should have been a two hour project. He knocked out in an hour. In that hour I was able to enjoy a meal at the café they have there. I have never seen that before. Loved it. I didn't have to venture out to feed my sister and I. The staff in showroom, super friendly. I was never ignored. I told my sister that I am willing to pay for any and all services due on her car so as long as she comes to this service department. I rather her see Tony in service due to him being my first experience. But I am pretty sure that judging by all help and service we received. (Heck we went to wrong service advisor that took the time to help, explain and guide us to Tony) The entire staff can and will be more then happy to help. Enough of my Rambling. Thank you Tony and team for making this a great experience. More

Always a good experience My family and I have purchased many vehicles at Sun Toyota and we all use their service center. They are always friendly and I never feel pressure fro My family and I have purchased many vehicles at Sun Toyota and we all use their service center. They are always friendly and I never feel pressure from either the sales or service associates. More

Service appointment from bad to perfectly resolved Made an appt for service; pulled up to an extremely crowed service drive. My vehicle was tagged with a banner that said #7 in line. Waited 50 mins aft Made an appt for service; pulled up to an extremely crowed service drive. My vehicle was tagged with a banner that said #7 in line. Waited 50 mins after my appointment time to talk to a service team member. After listening to owners prior to my number line, I heard that most of them had just pulled in for services without appointments and that most were taken care and serviced prior to me even getting a chance to check in. Once a service team member came to check me in she noticed my frustration and immediately took action by explaining the unusual activity on the service drive, but more important, she took ownership to resolve the matter. She made sure she the service on my vehicle was expedited and apologized for any inconvenience caused by the long delay. She emailed her service manger with a brief description of what happened and said he would call me the next day, which did occur. He was very understanding and wanted to make sure my next visit for service would be a totally difference experience. He also took ownership of the issue and in my situation I'm pleased with the way he resolved the problem. Hats off to you Sun Toyota Team -because of the dedication of your members to provide excellent service both personal and technical to your customers! Thank you. More

Service Department was outstanding Bought my car for service it was busy but the express was fast. I was in and out in very quickly. It actually quicker that most express lube places. Bought my car for service it was busy but the express was fast. I was in and out in very quickly. It actually quicker that most express lube places. More

Excellent Service Took my Prius in for it's 10k service. Was greeted immediately, service writer was very professional, friendly, and knowledgeable. Service completed Took my Prius in for it's 10k service. Was greeted immediately, service writer was very professional, friendly, and knowledgeable. Service completed in less than an hour and next appointment is already scheduled. Thrilled with this dealership! More