Sun Toyota - Service Center

First time service visit Needed a set of tires and possible brake job for 2015 Carolla and called several places. Service advisor at Sun, Michael McKinley sold me on phone wi Needed a set of tires and possible brake job for 2015 Carolla and called several places. Service advisor at Sun, Michael McKinley sold me on phone with quotes and what to expect for next steps. Appointment the following morning at 7am went exactly as advised. Good honest service. I am a fan and will be doing my business here at Sun Toyota. More

SERVICE THE OVERALL EXPERIENCE WAS EXCELLENT FROM START TO FINISH. PROFESSIONALISM AND CARE WAS GIVEN THROUGHOUT THE ENTIRE APPOINTMENT. THANK YOU FOR ALL Y THE OVERALL EXPERIENCE WAS EXCELLENT FROM START TO FINISH. PROFESSIONALISM AND CARE WAS GIVEN THROUGHOUT THE ENTIRE APPOINTMENT. THANK YOU FOR ALL YOUR HARD WORK! More

Great Service From the moment I made the appointment to the time I drove in, every team member was courtesy, professional, and knowledgeable. I will be back again! From the moment I made the appointment to the time I drove in, every team member was courtesy, professional, and knowledgeable. I will be back again! Thank you More

Great Customer Service Dan explained what would need to be done to resolve the problem with my car and gave me an estimate that I requested up front. I give Dan A+ for cust Dan explained what would need to be done to resolve the problem with my car and gave me an estimate that I requested up front. I give Dan A+ for customer service. He was efficient, informative, thorough, courteous and delivered the car on time and within the estimated price, as discussed. No unexpected surprises. More

ON time, done well, pleasant experience I needed a front break job. It was done efficiently, pleasant waiting area, and my care was clean and tires polished when they finished. My husband w I needed a front break job. It was done efficiently, pleasant waiting area, and my care was clean and tires polished when they finished. My husband who came to pick me up, ended up purchasing a 1017 Toyota Avalon from Gary Jarrell. Beautiful car, great sales man. And Desmond was fast and furious. Wonderful day and experience. This is why we have returned to Sun Toyota for over 14 years. Love their waiting area and coffee, snack or a lunch. More

Outstanding service I have been going to the service center for over four years. I have come to expect great service and still have not been disappointed. Recent service I have been going to the service center for over four years. I have come to expect great service and still have not been disappointed. Recent service was especially great . Informative and timely in and out with job completed. Would recommend to all others. More

Fast Service My Avalon was taken in at the designated appointment time with work completed within an hour. The customer lounge was comfortable. I appreciated th My Avalon was taken in at the designated appointment time with work completed within an hour. The customer lounge was comfortable. I appreciated the coffee and snack bar for customers. All the staff was pleasant. I couldn't ask for more. More

Outstanding Service Representative My Service Representative was Kira Ritchie. She was professional and courteous, She truly understood the concept of customer service. She kept me info My Service Representative was Kira Ritchie. She was professional and courteous, She truly understood the concept of customer service. She kept me informed as to the status of my vehicle and ensured the work was completed timely and correctly. More

Excellent service Called and talked to Michael McKinley in service department about what I needed done to my car and he helped me and told me to bring it in and they w Called and talked to Michael McKinley in service department about what I needed done to my car and he helped me and told me to bring it in and they would be able to work on it asap. Once I was there he took over and everything that I requested to be done he made sure it was completed. Mike was very helpful as always. More

Outstanding customer Service Our service advisor, Tony (Roche) set this visit apart. His attention to detail and genuine attitude is certainly an asset to your team. We particul Our service advisor, Tony (Roche) set this visit apart. His attention to detail and genuine attitude is certainly an asset to your team. We particularly noticed and liked that he took the time to not only inform us of what needed to be done but explained why. We observed that he did this with each of his clients. There was no pressure to purchase unnecessary add-ons like cabin air filters and windshield wipers which we heard around us time and time again. We had begun to feel that the quality of service and integrity had changed at Sun Toyota due to these types of practices but our visit yesterday restored our opinion. More