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Sundance Chevrolet

Grand Ledge, MI

Overview
Employees
Reviews
Vehicles
4.6
9,483 Reviews
At Sundance Chevrolet we are introducing a new way to buy to serve you better. Come down to our Grand Ledge Chevrolet dealership and see our great selection of new Chevys, and used cars, trucks, and SUVs. With our convenient location on E Saginaw Hwy, Stop by to see all the vehicles we have to offer on our lot. You never know, you could find the perfect vehicle in our inventory! Check out the information we have online or give us a call with any questions or comments you have. Sundance Chevrolet is the largest used car dealer in the state of Michigan and #4 in the country for Franchise Car Dealers.
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5895 E Saginaw Hwy.

Grand Ledge, MI

48837

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Showing 9,483 reviews

March 14, 2019

Excellent customer service This is the third new car I have purchased from Sundance with Jason Rowe as my customer sales representative. Jason was patient and took time to unde More

by Malibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 14, 2019

Great Customer Service This was the easiest and most seamless car buying process I have been a part of! Kevin was so much help in helping us find the perfect car to fit our More

by lchamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scharer
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March 14, 2019

Very happy with my experience here. Brad Mrazik really helped me find a good deal. This is the second time buying from him and it went as smooth as possible. Would definitely recommend More

by Cassandra H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Mrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 14, 2019

Huge place with a lot to see. Find a good guide to navigate. 2nd visit to this dealer. 1st time was frustrating and miserable. Entertaining tour but didnt need the literal "dog and pony show," or golf cart tour. More

by My2cents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Robidoux
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March 13, 2019

21st anniversary present My husband surprised me with a new car for our 21st wedding anniversary. We live in Caledonia and Jeff was able to do 90% of the paper work over the p More

by Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Chaffee
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March 13, 2019

Thank you Troy!! Thank you so much for everything you did for us. Once again, you did a fantastic job!! I have worked with Troy for many years and I will continue to More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Andrews
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March 13, 2019

Un impressed Salesman was impatient and right on the edge of rude. He pushed for me to complete sale there. But i wanted to deal with my bank. When it came sale ti More

by Justown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Sandborn
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Mar 13, 2019 -

Sundance Chevrolet responded

Hello Justin, after reviewing your car deal and talking with Dave and the manager on the deal I have learned that Dave was not impatient or pushy at all. My understanding is that you bought Jeep Wrangler from us and that we were $4,000 under the competition and still wanted more money off. You were upset because we would not discount the vehicle another $1,000 so you left our store. Only to come back and agree to our terms of $14,700 for the Jeep. I can understand if Dave was slightly upset because you left mad, only to change YOUR mind and return 15 minutes later and agree to buy the vehicle. Our salesmen do everything that they can to make our customers happy and make sure they are satisfied and Dave will always go out of his way like he did for you and thousands of his previous customers to make sure they are happy. You bought the 2008 Jeep Wrangler at a price lower than anywhere else and at the time of purchase according to Dave and the manager you left happy. Thank you for shopping at Sundance. -Brandon De Leon- Sundance Customer Retention

Mar 14, 2019 -

Justown responded

First of all all if your facts are incorrect!! Second of all it's rude that you privately reach out to "help" only to intentional get details to call ME out amd state INACURATE FACTS! Your workers are feed you B.S. and the jeep sold itself not your sales person. He was even too lazy to go get a gas ticket when we test drove the jeep becuase it was on empty and told us "we are all out of gas tickets but you can put gas in yourself there's a shell up the road." Then whe we return back to the other lot after the test drive low ans behold I here another salesmen giving another costumer a gas ticket you were supposedly out of. But we didn't think much of it. ALSO I NEVER ASKED FOR $1000 off I asked for $400 off!! Who wouldn't, I was not pissed about it. I did not leave mad, your salesman was the one who was tweeking, he was tossing his calaculator on the desk in our direction to shoe us what a monthly payment with your company would be after we specifically 3 TIMES, told him we are using our own bank and he started getting hasty and impatient and annoyed we would not finance through ypu guys. He legit threw it down infront of me. Kept slamming his hands on the desk, clenching his jaw and being disrespectful. And the it wasnt 14700 it was $15901!! I also it was exactly an hour and 15 mins we returned NOT 15 mins no way I could have made it accross town to our bank after taking time to talk about purchasing even though we were not a fan of your employee, go in the bank wait for a banker get approved and paper work done and then drive back! Lets look at the facts! I LITERALLY have nothing to GAIN OR LOSE in this review there for I have ABSOLUTLY NO REASON to lie exaggerate or falsify my experience or the demeanor and poor attitude of your salesmen. YOU however have something to lose with a bad review and something to gain by lying puplicly about the facts after starting a private "suposid" concerned message will me. Am I happy with my purchase YES, again the jeep sold itself NOT your poor attitude saleman.

Mar 14, 2019 -

Sundance Chevrolet responded

Well Justin, We're sorry you feel this way but our facts and numbers match up. If you need a copy of those numbers feel free to contact Dave at any time and he will show you them. We want to thank you for shopping at Sundance and hope you enjoy your 2009 Jeep Wrangler. -Brandon De Leon- Sundance Customer Retention

March 13, 2019

Great and friendly people Our salesman was Lee, he was very helpful and friendly. He knew a lot about vehicles and helped us get the perfect car. We are looking forward to seei More

by Holliday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Lickfelt
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March 13, 2019

Excellent customer service I have never experienced such excellent customer service when in the process of buying a vehicle. The process can be frustrating and overwhelming but More

by Cede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Orta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 12, 2019

Painless quick and easy The salesman that we had was great, and was down to earth and would recommend him to anyone! He made the experience painless quick, and easy! More

by Clay
Recommend Dealer
Yes
Employees Worked With
Tim Eagen
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