Sundance Chevrolet

Service Department Audit and Visit I recently purchased a new vehicle from Sundance Auto. As part of the purchase I added on a treatment of undercoating, rust proofing and interior prot I recently purchased a new vehicle from Sundance Auto. As part of the purchase I added on a treatment of undercoating, rust proofing and interior protection treatment. This was an additional purchase at just under 600.00 I dropped my car off at 8:30 am, and picked it up afternoon, the next day. Upon inspection I found several blemishes (photos taken but not posted) in the sealant on the outer body. It looked horrible. I showed this to the service manager handling my case. The service manager was willing to take the car back and have it touched up. Unfortunately I was in a hurry and did not have the luxury to sit and wait for longer periods. I was already under pressure to leave, as my wife was asked to remove my other vehicle off the property because they needed the space she was in, to treat other customers. I was appalled at this. There were no other places to park, My wife was not blocking traffic (I parked this vehicle myself), it was out of the way. I find treatment like this very unprofessional and has discouraged me from ever returning to this dealership. It appalls me that Sundace thinks so little of customer service, that they treat us like stupid cattle. That is my story. Over all I would rate the quality of work at low quality, because of all the blemishes. Quality of customer service as a low because of the way they treated my wife. I liked the fact the manager was willing to take the car back to make things right. But I should not have had to go through this experience at all. With the huge amount of money customers spend at Chevy dealerships, we should have minimal, professional high quality treatment and high quality service when getting our vehicles serviced for any reason. More

Experience was Great ! Jason Rowe was extremely patient and helpful in searching for a specific F150 Truck that fit the criteria I was looking for. He made several calls and Jason Rowe was extremely patient and helpful in searching for a specific F150 Truck that fit the criteria I was looking for. He made several calls and physically running the holding lots running finding a few optional choices for Black F150 FX4 5.0L that I ended up purchasing. He was very responsive to my phone calls, text messages with updates holding utmost professionalism throughout a couple days of searching, doing exactly what he committed to. Thank-You Jason and Sundance !! Best Regards, Joseph George More

Outstanding service! Dan Pahl was a punctual, compassionate and reliable business man. The customer service that I received from this individual was memorable. He listened Dan Pahl was a punctual, compassionate and reliable business man. The customer service that I received from this individual was memorable. He listened to my concerns and needs. I did not walk away unhappy. I would recommend Sundance to family and friends. More

I wouldn’t go anywhere els My sales representative, Cody Pruden, was very patient and helpful. I would definitely recommend him to anyone I know. Sundance Chevrolet is a very tr My sales representative, Cody Pruden, was very patient and helpful. I would definitely recommend him to anyone I know. Sundance Chevrolet is a very trustworthy, honest company with great customer service. More

Dultin did an awesome job!! We will definitely be back when we need another car! Dultin spent two evenings helping us get the best deal we could. His energy and genuine interest We will definitely be back when we need another car! Dultin spent two evenings helping us get the best deal we could. His energy and genuine interest without being pushy are what will bring us back! Thank you Dultin and Sundance! Happy New Year!! 😊 More

Mrazik Brad was great to work with. Highly recommended. Good customer service. I will definitely be going back for future purchases. They had a good selectio Brad was great to work with. Highly recommended. Good customer service. I will definitely be going back for future purchases. They had a good selection to chose from More

My first car Chad Williams did a great job. He knows what he was doing, was a really funny guy and overall a awesome dude to talk to. Thanks for helping me get my Chad Williams did a great job. He knows what he was doing, was a really funny guy and overall a awesome dude to talk to. Thanks for helping me get my first car More

Cody Pruden patient and not pushy! Cody was very helpful in finding the perfect truck for our family. He was knowledgeable and courteous. Never pushy and let us take our time deciding Cody was very helpful in finding the perfect truck for our family. He was knowledgeable and courteous. Never pushy and let us take our time deciding, which was long! Lol with such a great selection available. Thank You, Cody! More

Getting down to business! Keith was very helpful and direct. I came in just after lunch and left with exactly what I was looking for, in time for dinner with my family. Even wi Keith was very helpful and direct. I came in just after lunch and left with exactly what I was looking for, in time for dinner with my family. Even with fielding phone calls from my work, while trying to negotiate, everyone was patient, professional and direct. Much appreciated! More

Easy and fast Worked with Tim, he was friendly and easy to work with. Explained the process well and made it quick and easy. Will definitely come back for my next p Worked with Tim, he was friendly and easy to work with. Explained the process well and made it quick and easy. Will definitely come back for my next purchase. More