Sundance Chevrolet
Grand Ledge, MI
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Truly dishonest dealership I found a Cadilac 2012 SRX on line so I called. I talked to Bob Popp and ask about the car. I told him I was driving 3.5 hours and to look it over I'm I found a Cadilac 2012 SRX on line so I called. I talked to Bob Popp and ask about the car. I told him I was driving 3.5 hours and to look it over I'm not going to be happy if I drive this far to be lied to. Bob explained the car was like new in every way new brakes, tires. The tires were the original and only had a few months before needing replaced. So we made the trip down there and upon arrival he says oh the brakes are bad just pay for the car and I will send it to you. Then he tells me if you have a written quote we will meet or beat any quote on your DTS. Well let's just say the manager and Bob Popp thought that since I drove this far I was desporat. They are dishonest incredibly slippery place. Please do yourself a huge favor and avoid this place. You will thank me. I promise. More
IF YOU VALUE YOUR TIME Don't do it find some one else to buy from , PLEASE save yourself a lot of time and head aches I am from Indiana and made the major mistake of drivin Don't do it find some one else to buy from , PLEASE save yourself a lot of time and head aches I am from Indiana and made the major mistake of driving all the way from Ft Wayne area In to buy a 2010 Pontiac vibe with low miles 38,000. It won't happen again. When I got there the car it had a bad set of tires one vibrated so bad it shook the whole car. I should have left right there. Sales men said we will bring the price down for the tires . It had scratches on the sides but can be buffed out.. The saleman said they would adjust the price for that too. I also asked for an adjustment for the van I brought in , it had over half a tank of gas the sales man said he would give me a 50.00 gas check for that. So I bought the car. I told him in Indiana I take the title to the BMV and they give me my plate. He said no we will mail it to them and got the address off the internet. At the time we had been there over 6 hours waiting for all this to happen. Once I got the car it was too late to put tires on it and it being Sunday everything was closed. So I drove it home slowly took over 4 hrs to go the back way home. So here it is two weeks after I bought the car and I am unable to drive because I have no Plates for it. I called them the first week about the title , sales man said that they would send me a copy of the paper work and send the other to the BMV. BMV does not have. I don't have it ether. Still don't have the fifty gas voucher ether. They will do anything to get you to buy a car including lie to your face. I plan on more action than this. DO NOT BUY A CAR HERE, IT IS ONLY A MATTER OF TIME BE FOR THEY SCREW YOU. More
Disorganized Seemed very disorganized. I had to keep asking question to get information. It was a long process. This was a new car. Made me wait nearly an ho Seemed very disorganized. I had to keep asking question to get information. It was a long process. This was a new car. Made me wait nearly an hour after I purchased the car to speak with someone that would show me the features of the car. I asked that person a question about one of the features and he was incorrect. The car was delivered. When they delivered the car, they did not have the paper temporary Plate and had to return with it over an hour later. I was told that the car would be detailed before it was delivered. There were black handprints on the door of the backseat? ...and a small ink spot on the passenger seat that will not come out. There is some sort of glue on the inside of the back window that I have not been able to get off. This was a new car and imperfect. They hand you survey forms to rate your experience in front of them and tell you that their job depends on how you rate them. How can you possibly rate them anything but high? More
Selling bad cars! I bought a 2007 Jeep Liberty from Mark Korn at Sundance. The car was Canadian and it had a lot going for it. They told me it has 42,680 miles and it r I bought a 2007 Jeep Liberty from Mark Korn at Sundance. The car was Canadian and it had a lot going for it. They told me it has 42,680 miles and it ran alright. I bought the car and 20 days later it was in service for numerous things. It had a knocking in the engine, leaking sunroof, and the four wheel drive was broke. They fixed the four wheel drive and told me to take it to Champion Chrysler for the engine. I took it there and the lady informed me the car had 60,000 miles and an engine that needed to be replaced. I went back to Sundance and they told me to bring the car back so they could action it off. Well when I bought a different car the turned around and sold that jeep to someone else with a bad engine. Horrible people. They shouldn't be selling cars! More
Great Dealership! Our entire family has been purchasing vehicles from Sundance Chevy for over 20+ years. Largest selection of high quality vehicles, an amazing sales s Our entire family has been purchasing vehicles from Sundance Chevy for over 20+ years. Largest selection of high quality vehicles, an amazing sales staff , and honest dependable service is what you can expect - and we've always received. If your looking to purchase a vehicle, I highly recommend you go to Sundance and experience the Sundance difference! More
Extremely satisfied with our purchase. Our salesman was very nice and actually took time for us and we weren't rushed. Definitely recommend Todd Driver! with our purchase. Our salesman was very nice and actually took time for us and we weren't rushed. Definitely recommend Todd Driver! More
Worst experience Ive ever had Sundance Chevy of Grand Ledge is nothing but a fiasco, if you want to waste hours of your day then they are the dealer for you. First off, they don't Sundance Chevy of Grand Ledge is nothing but a fiasco, if you want to waste hours of your day then they are the dealer for you. First off, they don't even allow you to leave reviews on their website. Next, atleast 50% of the cars listed are not still available. Our experience was nothing but a nightmare. We found 3 vehicles on the site to go look at. After applying online we never heard back, so a few days later I called them and they told me a sales rep would get back to me, never happened. We ended up going to the dealership to find out all of the vehicles of interest were gone. The last one I was interested in was apparently 'missing'. After waiting more then an hour the sales guy told us he would call and get everything set up when he finds it. After weeks of phone calls and bouncing back and forth telling me it was sold, not sold, or in the shop we finally were ready to sign. We even called ahead before coming back. When we arrived the sales rep was missing. Waiting, waiting waiting! It took 3 hours to get our paperwork done, only for the sales guy to get the name wrong and have to start over. What a joke. I will never waste that much of my time again, or waste money at a place so un-organized. For someone spending almost 40,000, it seems like the Sales rep would have been a little better at his job. Will never go back! More
Bought a van after testing out a few different vehicles. The van had the abs light on. Salesman was confident that the light was because of the snow and the fact that the van sat a while with the parking br The van had the abs light on. Salesman was confident that the light was because of the snow and the fact that the van sat a while with the parking brake engaged. He thought the computer just needed a reset and it should be fine. We bought it on the condition that they'd inspect it when we brought it back in for the cleaning. Brought it in the next day at noon. All day we hear nothing. So we call at 7 and ask about it. The mechanic says that the abs unit is bad and a replacement is coming the next day. Both the wife and I ask him what that's going to cost. He says no charge, it's been approved to be replaced. So the next day we wait, and still hear nothing. I call at 3, and the mechanic this time says that the repair was denied by the salesman. Speak to him, and yes, since it was sold "as-is" with just a look at the brake system, no repair was to be done. While true, it doesn't make sense that their mechanic told both my wife and me something different. So we came in to pick up the van. They couldn't find it. After 45 minutes of searching they find it in the barn, signed to be sold. They were trying to resell our van! No cleaning was done, in fact they threw out our ice scrapper. A half-hearted apology later we got our van back. Never going back. More
I could write a book on what I went through with Sundance.... I drove 160 miles to look at a 2000 silverado 1500 z71 with 90k advertised at a good price. The Dealer I worked with was Shaun Limon Sundance.... I drove 160 miles to look at a 2000 silverado 1500 z71 with 90k advertised at a good price. The Dealer I worked with was Shaun Limones. Upon arrival and initial inspection the truck appeared as clean as I had been told. The SES light came on within a minute of the truck starting. He actually left me with the truck to drive to autozone to get the truck scanned so he could work with another customer. the scan showed a code for random cylinder misfire. I told him to get the truck fixed, and maybe I would still consider getting the truck. They even gave me $40 in gas and assured me they would get "my" truck fixed.... I recieved a call the next day saying the truck was fixed and ready to go. They said they replaced all plugs, wires, and one coil pack. It seemed satisfactory to me, as this is a typical repair for that code. Reluctantly I went back and bought the truck with a 30 day limited warranty. (This is all they would offer) hoping the savings would offset any small repairs. Within a mile of leaving the dealership which was then closed, the SES light came on and started blinking. (Dead Miss) I got the truck home and the nightmare began. Upon inspection, the plugs and wires were replaced. No coil pack however! All the bolts had rust on them! I found myself taking videos and recording phone calls. Shaun was really good at saying he'd call me back in a few minutes to not hear back til the next day. I demanded they fix it free because it was supposed to be fixed before I bought it. They were supposed to drop my car off, but instead showed up and said they were taking the truck. No notice, and I was at work. They had said they'd pick the truck up within days not a week and a half. Apparently it was at their convenience not mine. So they picked it up with no notice, then had the nerve to tell me they wouldn't drop it back off. (160 miles!) Shaun said," They already have to much into the truck. " Reminder that I have all of this recorded... They called and said it was fixed the day after and said that it was good to go. MAP sensor. ($10 part). Not falling for it, I made them have the mechanic call me. I told him to take it on the highway. The truck that was "Fixed", wasn't. They had to re-program the cam position sensor. They had no interest in actually fixing the truck right the first time. They would have had me come down a third time and it STILL wouldn't have been fixed. I picked up the truck making it my third and final trip to Grand Ledge. This time it took up not only my day but my girlfriend's too since we needed two vehicles. the manager gave me a pathetic $30 gas card to "Make it right" HA! Since then, there is a tick in the cams (probably from the sensor being bad) and I've already had to pay $270 for a wheel bearing that blew out and left me stranded on my lunch break. If you have read all of this, I hope you can see the deception and mistreatment. Dealers are clearing off SES codes and hoping they stay off just long enough to sell the vehicle. I will never buy a used vehicle from a dealer again. Also, don't believe you are getting the full story on the reviews for their website. I wanted to post this on there, but apparently they place only the ones they want to be seen. All other review websites are giving them horrible ratings. (So it hasn't just been me!) More
My family and I (wife and 2 young children) needed a new car. My wife did some shopping around on-line prior to going to the dealer so we knew what we wanted. Upon arrival we asked about a specific vehica car. My wife did some shopping around on-line prior to going to the dealer so we knew what we wanted. Upon arrival we asked about a specific vehical (Cadilac CTS) we had found and liked. We brought a print out of that vehicle in hopes this would speed up the proceedure. The sales person that came out to help us when we arrived was given the info (print out) and we asked if we could see it. We were told it was at a different lot and to follow him. We drove our vehicle over to the other lot which was a total mess with cars stacked in like cord wood. The lay out was less than impressive and extremely messy looking. Once he tracked down the car, he came and told us it may have sold but he needed to call someone. While we were waiting for confirmation he took us around by foot to look around. We started in the "barn". That was the worst thing I had ever walked through and can not believe they even showed us this. Cars were again stacked in tight and some had such a thick layer of dust on them you couldn't even tell the color. Needless to say I found nothing of interest in there. We proceeded back outside and looked around some more. My wife had 1 other print out as a second choice, we asked to see that one. He said we had to go back to the other lot we started from. We again followed him back. Once we arrived he said he needed to go "find" it from his computer inside. We waited in the parking lot. He came out and said it was again somewhere else and told me I should go take my family to lunch as he needed an hour to get it to where we were. I actually did this. An hour later we returned and guess what? Still no car. He told us there was a mix up and the car may not be available for sale. At this point we had invested about 3 hours of our time with nothing happening. I asked him if he could simply take down my number and call me if either car was indeed available. He said sure lets go inside. My wife and I followed him in and he took out a multi layer carbon copy form. I told him I was not going to fill out some big form and just wanted a phone call if they actually figured out if the cars were available to see. He told me that was what he was doing and then asked me for my full name. I told him and he started filling out this form and asked "is that your full legal name" and then I had it with him. I told him I simply wanted a call and had wasted enough time. I walked out. There is nothing this place could ever offer to get me back there. It was the worst experience I have had trying to purchase a vehicle. The place is like a puppy mill in my opinion. Extremely disorganized with zero respect for customers. Long story short we checked 3 more dealers that afternoon all better than Sundance and we got our car (2005 BMW 530) at the 3rd stop without a single trip back and forth, lot to lot looking for the car. The difference in dealerships compared to Sundance is hard to explain. Pure disappointment to satisfaction. More