Sunland Ford
Victorville, CA
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232 Reviews of Sunland Ford
Great service Shane was great . He took time to help us find the right car . He is very professional and is really good at what he does . Scott also was helpful. An Shane was great . He took time to help us find the right car . He is very professional and is really good at what he does . Scott also was helpful. And when we signed . Jeff was very good . He made it easy. Because of our experience. We will be telling everyone about your service. Sunlamd Ford is a great place to buy a car . More
Car Service I have been taking my car in for service at Sunland for years. They do a good job and usually get the car in quickly. This time they were overly bus I have been taking my car in for service at Sunland for years. They do a good job and usually get the car in quickly. This time they were overly busy and I had to return a second day to get the car serviced. The service agent said it would take about 1 1/2 hours and it did. I had a small nail in a rear tire and was told it could not be repaired because it was in a side wall, so the tire would need to be replaced. The nail was actually in the tread and not the side wall. I took the car in to a chain tire store and it was repaired at no cost. No need to replace the tire! More
Too little follow up leads to too long of a wait Went in for oil change and inspection for anything else that looked like needed updating . After 2 hours I saw them pull my truck around and park it. Went in for oil change and inspection for anything else that looked like needed updating . After 2 hours I saw them pull my truck around and park it. No one came to get me so I went and checked if my truck was done and was told yes but the battery and air filter need to be replaced. So then waited another hour for that to be done. I don’t usually like to write this kind of review especially because everyone who works there is so nice and courteous. This is the second time it seems like we were forgotten so maybe just a communication issue between the mechanics and front line staff ? I write this just to let you know and hopefully help to make things better. More
Does not communicate well with customers well Will not call back. I had to keep calling to check on my car. Service rep do not tell me how bad of shape my car was in. Will not call back. I had to keep calling to check on my car. Service rep do not tell me how bad of shape my car was in. More
I had a great experience the process was very fast. They helped me so much and was very respectful and told me everything I need to know. I thank them for putting me in a brand new car. They helped me so much and was very respectful and told me everything I need to know. I thank them for putting me in a brand new car. More
Oil service with a smile Arrive first thing before opening and I was greeted by one of their knowledgeable employees , left my 18’ f250 for an oil change before I had to go to Arrive first thing before opening and I was greeted by one of their knowledgeable employees , left my 18’ f250 for an oil change before I had to go to work and it was ready within an hour or so , picked my truck up after I got off work ... love the convince and quick turn around ... I will definitely be returning for future service More
Great service Very helpful, texting quotes and repair authorization was very efficient. Service was completed promptly and I have had no further issues with the veh Very helpful, texting quotes and repair authorization was very efficient. Service was completed promptly and I have had no further issues with the vehicle. Thank you! More
Great Service- Sunland Ford Sherry our service representative provided outstanding service during the time our car was being repaired. She kept us informed every step of the way. Sherry our service representative provided outstanding service during the time our car was being repaired. She kept us informed every step of the way. She was courteous and professional. And yes our car was fixed right first time around. Keep up the great work Sunland Ford!! More
Got a new car!!!!! The people at Sunland Ford found a great car in our price range to make for a smooth transaction. They went above and beyond to get me into a bale and The people at Sunland Ford found a great car in our price range to make for a smooth transaction. They went above and beyond to get me into a bale and new car with only 7 miles and great payment that are easy on our budget. More
The Works Sunland Ford and Russell(my advisor) did an excellent job with my most recent service. I was in and out in a timely manner. Russell kept me up to date Sunland Ford and Russell(my advisor) did an excellent job with my most recent service. I was in and out in a timely manner. Russell kept me up to date and was very friendly to work with More