Sunland Park Chrysler Dodge Jeep Ram Fiat

Dear Randy Massey, I want to let you know that your employee (Armamdo Lechuga) is by far the best Assistant Service Manager I have worked with in getting my car repaired. He is a true professional in t employee (Armamdo Lechuga) is by far the best Assistant Service Manager I have worked with in getting my car repaired. He is a true professional in the highiest manner possible. I have had my 2006 Jeep Commander in for many services and he has always been outstanding in walking me through the repair process step by step. This is the first time for me ever writing anything on a worker for a car dealership but I want to make it my point to recconize the great work Armando does for your company.I was going with another company for my next vehicle purchase which will be very soon but he is the reason that I am going to purchase my next vehicle from Mack Massey because with him I know I am going to get the best service possible.I hope you keep him on your team for a very long while and again I enjoy working with Armando and really no one else. Thanks and hope you all keep up the good work... Reginald Barnes More

While at Mack Massey the custemor serive was good due to Issac Vasquez who attended us attentively. He not only gave us a good price but he also had a nice sense of humor towards selling our family the car. Issac Vasquez who attended us attentively. He not only gave us a good price but he also had a nice sense of humor towards selling our family the car. Although we had to go back for minor car issues he was still very attentive about the problems we were inconturing. More

I bought my 2004 Honda Civic from Mr. Louie Watson. He was exceptional. Has customer service down to a "T". I had such an excellent and pleasant experience I came back, many times, with, unfortunately, so was exceptional. Has customer service down to a "T". I had such an excellent and pleasant experience I came back, many times, with, unfortunately, some vehicle issues. More than once Mr. Watson stepped in and helped me with a second vehicle while my car was in service. If anybody that should be referred to for a vehicle it is Mr. Watson. I enjoyed my experience thoroughly because or him. I would like to also say that Armando in service is extremely helpful as well. Although having serious car issues Armando always kept me updated on my vehicle and the status of when it would be ready. THANK YOU ALL AT MACK MASSEY. More

Came to buy a charger, bob was very helpful, good humor, really did a great job. I recommend coming to mack Massey and asking for bob nicely. Great deals, and great cars! really did a great job. I recommend coming to mack Massey and asking for bob nicely. Great deals, and great cars! More

Excellent service and friendliness Michael Edmond and Carlos Ramos!!! :-) Michael Edmond gave me a full tour of the service and agency area, was wonderful, friendly,supportive and at all times NOOOOT Carlos Ramos!!! :-) Michael Edmond gave me a full tour of the service and agency area, was wonderful, friendly,supportive and at all times NOOOOT pushy, which is very important to feel comfortable when purchasing a vehicle :-) Michael continued support after vehicle was purchased, and always friendly and honest! Carlos Ramos was very helpful in making me understand the financeia aspect of it, and look for the best way to help me with the financing of the vehicle. Carlos was also very friendly and supportive! :-) Overall, a great experience purchasing my 1st JEEP!!! More

I was looking for a 3/4 to 1 ton pickup truck. Not once had I dealt with Mack Massey Dodge before. We went through the dealership and found a couple of diesel pickups that I liked. Unfortunately the monthl had I dealt with Mack Massey Dodge before. We went through the dealership and found a couple of diesel pickups that I liked. Unfortunately the monthly payment was higher than what I wanted to spend. I left the dealership that day and later on went to a couple of other dealerships. The only dealership and salesman that came got back with me was Marco at Mack Massey. He actually looked for other vehicles when I was not there. Eventually I found that the deal that he got for me was the best one out of most dealerships in El Paso. Thanks to him I am now enjoying my new used Ford F350. More

My husband and I actually took our Jeep in to get repaired. While waiting for the work order to be processed we decided to walk to lot and look at potential vehicles. While walking we ran into salesm repaired. While waiting for the work order to be processed we decided to walk to lot and look at potential vehicles. While walking we ran into salesman Marco Herrara. We told March we were just looking but if we found anything we wanted to drive we would go ask for him. We ended up finding a Dodge Avenger we liked, found Marco and took the vehicle for a test drive. We fell in love with the vehicle on the test drive. Although we weren't planning on buying a car until after the first of the year we thought we would see what payments would be like. We said we wanted payments at $400 max. Marco went to see what he could do. He came back with payments right under $400 and the dealership would pay off what we owed on our Jeep. We really needed to go home and thing about this. We looked over our finances and decided we would do the buy if Marco could get the payments around $350-$360. I called Marco told him what we wanted and he got it for us! We went back that morning, started the paper work and drove off the lot with our car that afternoon. This was the first dealership that we have been to where we were not bombarded by salesmen. The dealership was the cleanest we had ever seen a dealership. We were very impressed with the staff, they were super nice and did everything they could to make sure we got the best deal we could. We without a doubt will recommend future customers to Mack Massey and to Marco. Only problems we had was with the detailing of our vehicle, which was part of our contract. My 10 year old brother could have done a better job. Also, my vehicle ended up with a scratch on the mirror. With my vehicle being white you notice anything that wasn't there before. I emailed the sales manager almost 2 weeks ago and still have not heard back. Needless to say I ended up detailing the car myself the next day. More

Having dealt with Dick Poe once before, I was determined not to deal with them again. So, when I decided I wanted my first brand new vehicle, I did a TON of research, and found the best prices at Mack Masse not to deal with them again. So, when I decided I wanted my first brand new vehicle, I did a TON of research, and found the best prices at Mack Massey. Not only did I have a wonderful experience with the staff of Mack Massey, but the internet sales manager personally showed me all the available vehicles that I had mentioned I was interested in via email, but he also explained the available options as far as discounts and helped me get the best price I could have on my new Jeep. The point when I decided I would never recommend anyone go elsewhere for a new vehicle was when the internet sales manager asked my permission to run my credit by a couple banks to see if they would give me a better APR than my bank had. He told me that he was positive I could do better given my high credit score- and, had he not suggested this, I would be paying nearly twice as much a month on the same vehicle loan. I could not be more impressed with the service, the interactions I had with personnel in passing, and the efforts they went through to ensure I got the best deal possible. I highly recommend Mack Massey and all their staff. More

I had just stopped into the dealership to do some pre-purchase browsing. A salesman, Manny Manjarrez came over, introduced himself and walked me around the lot, including the back lot where a conside pre-purchase browsing. A salesman, Manny Manjarrez came over, introduced himself and walked me around the lot, including the back lot where a considerable number of Jeeps were parked. He was patient and loaded with information about the vehicles. When my eyes locked onto a black Jeep, he got the keys and we took a drive. I did not make my decision right away. I would drop in and take a second, third and even fourth look. Each time Manny would be there, answer my questions and follow the progress of my search. In the end, his efforts drew me to make the purchase. Since then he has maintained regular contacts with me through e-mails, calls and personal visits when I come to the dealership for servicing on my Jeep. He has gone way out of his way to be more than just a salesman. He is enthusiastic about the product, knowledgeable and courteous. Mack Massey has done well having this young man on their team. I would recommend future customers to Mack Massey to look him up when in the market for one of their products, and the dealership has done a fine job of earning my business, respect and appreciation. More

First of all I will state that my experience with my salesman was great. He was not pushy and worked very hard to get me into the car I WANTED. I have been looking for a car for a while and it felt li salesman was great. He was not pushy and worked very hard to get me into the car I WANTED. I have been looking for a car for a while and it felt like I was being pushed into something I didn't like. I loved the internet service. Louie made it awesome in that he constantly kept me posted from the moment I called to the minute a bank picked up the offer. He went to the extent of texting me the picture and it meant the world to me. I love my car sooo much and its funny but many people tell me that I look so proud of my car. I AM!!! I have had four different cars in my life and I love this one the best by far... I thank you once again for the excellent service and I will say your location is very nice! I will definately spread the word around of your location and if I ever get a car again I will go straight over there.... and I mean it! Thank you from a very happy customer! Leticia Sagaribay More