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Sunnyside Acura
Nashua, NH
571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 571 reviews
September 30, 2019
Bait and switch place - stay away Me and my wife stopped by Sunnyside Acura to check out new RDX. We were not ready to buy a car yet, still had 6 weeks left on the current lease, but w Me and my wife stopped by Sunnyside Acura to check out new RDX. We were not ready to buy a car yet, still had 6 weeks left on the current lease, but wanted to narrow down our choices for the next vehicle. As usual, we were greeted by a salesman, who made a very good impression on us. After test drive he presented an initial offers, both for purchase and leasing. They very higher than we hoped, and the mileage limit on the lease option was only 7,500/year, while we wanted it to be at least 12,000. The curious things about this negotiation is that every time the salesman came with an offer, he asked me to put my initials next to my counter offer. After an hour of back and forth, we agreed on a deal (which I captured on my phone), shook hands and proceeded to picking the color. All this time, I was somewhat surprised that they were willing to meet my demands relatively easy. When we picked the colors we liked, they ran a credit report on me and asked me to sign a lease agreement that had only top portion of the form completed (my name, address, etc.). I was due to $3,500 at the time of signing and almost handed the credit card to the guy, but felt uncomfortable and asked to show me the complete form. To my surprise, the lease agreement had 7,500 instead of negotiated 12,000. Needless to say, I was deeply disappointed and lucky at the same time that I smelt a fraud and managed to narrowly avoided it. The salesman could not look me straight in the eyes, apologized for "miscommunication" and still hoped to earn my business. I ran from that fraud as fast as I could and will never set my foot at their doorstep again. More
by VitalyRizhevsky
Employees Worked With
Bishoy Hanna
Helpful June 14, 2019
Great experience I was in the market for a new SUV and visited numerous dealerships. While I did not end up purchasing an Acura, I wanted to mention the salesperson I I was in the market for a new SUV and visited numerous dealerships. While I did not end up purchasing an Acura, I wanted to mention the salesperson I was dealing with. Jason Morel was very knowledgeable and friendly. He never rushed me and was always available for questions. My experience with Jason and the dealership was excellent. I will definitely consider Sunnyside in my future purchases. More
by LauraNH
Employees Worked With
Jason Morel
March 13, 2019
Extremely friendly, competent and accommodating. Great experience! Our salesman, Ed Molina, was wonderful.....very knowledgeable and fun to work with. Rafael, Idrissa, Rachel, and Taylor were all t Great experience! Our salesman, Ed Molina, was wonderful.....very knowledgeable and fun to work with. Rafael, Idrissa, Rachel, and Taylor were all terrific. Definitely recommend! More
by Joey
Employees Worked With
Rafael Almonte-5 stars also!, Rachel Rees, Taylor Riendeau, Ed Molina, Idrissa Niang
February 25, 2019
Problem free recall check Sunnyside contacted me within 3 days of the fuel pump recall to schedule service. Easy schedule and they were ready for car when I arrived. Ray pro Sunnyside contacted me within 3 days of the fuel pump recall to schedule service. Easy schedule and they were ready for car when I arrived. Ray provided an estimate of 1 1.2 hours...done in less than 1 hour , including a car wash and vac. I drive about 40 miles to reach Sunnyside for their super service and facilities. More
by Bob
Employees Worked With
Ray Hebert
January 07, 2019
Lied to me after being a loyal customer I was told my pricing included the first months payment and to pay the last month on my Current lease before signing. I did that only to find out at s I was told my pricing included the first months payment and to pay the last month on my Current lease before signing. I did that only to find out at signing, not only was I paying thefirst payment on the new lease for that same month which meant two car payments (one for a car I was just signing to get rid of) and I need to pay next months too. So I didn’t get a month off I got to pay double. The salesman lied to me. I asked this several times I even have emails to defend this. The financial department couldn’t do anything at that point but a gift card. So don’t trust a thing their sales department says without every single thing in writing before going to finance. I also wasn’t told I had so many extra miles til after I signed that I could have gone down on my monthly payments. So disappointing. I had loved the dealership prior and loved the car. Now I wouldn’t trust buying anything. More
by Carmomma12
Employees Worked With
Sean Sullivan
January 03, 2019
GREAT EXPERIENCE ALL AROUND! 5 Star review for DJ Benamara!!! I don’t review often but this guy warranted one. I must admit, I was anxious I’d get a pushy, overbearing sales per 5 Star review for DJ Benamara!!! I don’t review often but this guy warranted one. I must admit, I was anxious I’d get a pushy, overbearing sales person with the primary goal of selling me something, anything. DJ was not only extremely patient and understanding, he kept our best interest at the forefront and educated us along the way. We test drove a couple different models and ultimatley ended up trading in our vehicle for a 2019 MDX A Spec and couldn’t be happier! This was our first time buying a car from Sunnyside and it definitely will not be our last. More
by Lauren/EricHorman
Employees Worked With
DJ Benamara
December 15, 2018
Bait and Switch tactics I'm not sure why I expected it, but for some reason I thought a premium car brand just might include a premium car sales experience. Not so today. I'm not sure why I expected it, but for some reason I thought a premium car brand just might include a premium car sales experience. Not so today. First - Ed Molina took care of my test drive and car questions in a professional manner - no complaints from this portion of the experience. Second - despite receiving some 2019 RDX leasing information up-front, these numbers were firmly in the "bait-and-switch" category. The initial numbers I was presented with on-site were over $100 a month more expensive and even after multiple "reworks" - the final numbers never came anywhere close. They "worked with me" to bump the value of my trade-in - but in doing so tacked on over $3000 in extra cost over the life of the lease by cranking up the Money Factor (interest rate) and final sale price of the vehicle. In other words - they didn't increase their offer on my trade at all - instead shifted the cost into the other portions of the lease. This work was all done through Rafael Almonte. If you want up front and transparent numbers throughout the process - I recommend choosing a different location. More
by Patriotsfan82
Employees Worked With
Rafael Almonte, Ed Molina
November 29, 2018
Trade in and new purchase Dj helped make a very stressful process easier than I could ever imagine. I told him what I was looking for and he found the perfect fit at the perfec Dj helped make a very stressful process easier than I could ever imagine. I told him what I was looking for and he found the perfect fit at the perfect price! I couldn’t be happier with my experience at Sunnyside Acura and 100% recommend them to anyone looking for a new vehicle! More
by Ktognacci
Employees Worked With
DJ Benamara
September 13, 2018
Trade In and Purchase a New Car I recently traded in my car and purchased a new one from Sunnyside. Milo was absolutely great and extremely fair and understanding when it came to my I recently traded in my car and purchased a new one from Sunnyside. Milo was absolutely great and extremely fair and understanding when it came to my trade. He made the process so easy and enjoyable! Ed was my sales associate and he was bend over backwards helpful. He even came in on his day off to process the delivery of the car to me. I would recommend this dealership to everyone! More
by Jess
Employees Worked With
Franklin Emerson, Ed Molina, Milo Rizkallah
September 03, 2018
Claude The people that work there are great. Ed was our sell’s man, he was curtius and made sure that everything went smoothly. It was a used car, they made The people that work there are great. Ed was our sell’s man, he was curtius and made sure that everything went smoothly. It was a used car, they made sure the car was cleaned, they put 4 new tires and replaced the brakes. The car had only one key and told them that I must have a second key. They worked with and got me a second key. I have to say I had a very good experience with the Sunnyside Acura and i will definitely be going back there for my next new car. More
by Claude1953
Employees Worked With
Franklin Emerson, Ed Molina
