Sunnyside Acura

Went in and in one day, (granted it was 5 hours) picked up a new TL from Sunnyside and David Ortiz. Now what I can respect the most here, being in sales myself, is that David was on his way out the door t up a new TL from Sunnyside and David Ortiz. Now what I can respect the most here, being in sales myself, is that David was on his way out the door to lunch, it was his break, and he offered his assistance after a few other sales guys just casually glanced at me, expecting me to initiate conversation/interest. I would recommend this dealership, because once you have shown interest in a purchase, they are all extremely friendly... But I will say this, if you can go in and ask for someone, ask for David, then again, you probably wouldn't have to even ask for him, he will come to you and offer his assistance. I thoroughly enjoy my new TL as well... More

Great experience with our MDX purchase from Derek H. it was a big difference to have someone so enthusiastic about his product and the reasons why it should be considered for our new car purchase. The p was a big difference to have someone so enthusiastic about his product and the reasons why it should be considered for our new car purchase. The price discussion was fair and honest and his work sold us on the car. More

I recently went into Sunnyside Acura to purchase an MDX. My experience with other dealerships and arrogant salespersons in the past was not great, so I was pleasantly surprised by Derek's warm and friendly My experience with other dealerships and arrogant salespersons in the past was not great, so I was pleasantly surprised by Derek's warm and friendly demeanor. He was very knowledgable about the car we were looking at, and took the time to answer all of our questions. Even after the purchase of the car he continued to keep the communication open to ensure that we were happy with our purchase and that all issues we may have had were solved. I would definately recommend Sunnyside Acura and Derek to anyone wishing to purchase a car. More

I was interested in the 2009 TSX and went to Sunnyside per the suggestion of my father, who had recently purchased from them a 2009 TL. I have to say that the overall experience was unbeatable. Our sale per the suggestion of my father, who had recently purchased from them a 2009 TL. I have to say that the overall experience was unbeatable. Our sales associate, Derek Hamilton, was wonderful. I was most impressed by how friendly and considerate he was, and how he made the overall experience (which could have been potentially very stressful!) quite pleasant. Derek was very knowledgeable about the TSX, and took the time to go through the car's various features during the test drive as well as upon pickup. He thoroughly answered any questions I had throughout the process, and was even so kind as to provide his cell phone number and take 8pm calls from me during the week, when I had more questions! I also found it nice that prior to making my decision to purchase the car, Derek took the time to contact me via phone to touch base and offer his assistance if needed. Derek was extremely professional and confident and in turn, made me feel confident about going forward with purchasing the car. I am quite happy with my TSX and would without a doubt recommend Sunnyside/its team to others! More

My husband and I were out browsing at dealerships on Presidents Day Weekend, and just happened to stop by Sunnyside Acura to look at their new 2009 TSX models. We went into the showroom looking for mor Presidents Day Weekend, and just happened to stop by Sunnyside Acura to look at their new 2009 TSX models. We went into the showroom looking for more information and met with Joe Casey. We couldn't have asked for a friendlier salesperson. He wasn't at all pushy , and actually, was quite low key which we both liked alot. He took us out on a test drive, and then let us drive another one by ourselves. He was very knowledgeable about the car, and we liked the fact that he drove a TSX, too. We loved the car. Once we decided that this was the car I wanted to purchase, Joe got the negotiation process going. I have to say it went fairly well--no special deals, but overall, we were pleased with the process, and I got to drive the car home that night!! Everyone we met there was very professional and friendly. We especially liked Joe Casey, and his mannerism/professionalism in doing business. And of course, I LOVE MY NEW TSX!!! More

I stopped by Sunnyside Acura 4 o 5 months ago, and first met Hillman Kwong, Sales Associate. I felt comfortable dealing with him. Test drove TL. On President's Day as we were narrowing our choices to few met Hillman Kwong, Sales Associate. I felt comfortable dealing with him. Test drove TL. On President's Day as we were narrowing our choices to few make & model, we decided to call Hillman. He was very inviting. He was low key, honest, prompt, polite and exercised lot of patience while we were trying to make the decision. He kept his distance by allowing us to have space to think through our decision, and other times only gave opinion when asked. The poor guy stood for 2 hours in the cold as my wife and daughter were debating on color of the car. Never once pushed us to finallize. Nadi Malek, Sales Manager was joy to work with. Besides, exercising his usual Sales Manager tools to talk us in to closing the deal, when time came, he fully engaged himself in understanding my personality and never made me feel ‘less’ for pushing the deal to hard with him. Very rear to find now a days! In past, when buying a car, I had walked out on many of these Sales Managers, just because of their body language and choice of words during the negotiations. I have simple rule, if you want my money, respect me first. Nadi Malek gave me that respect and space. He negotiated hard but, continue to build relationship during the entire process. I could have pushed him even harder, but at that point relationship came first, and I closed the deal. Along with Hillman, many of Sales team members stayed late (9:30 PM) to finish my paperwork without any complaints. Kudos to all. I love my Acura RL. Great vehicle. More

We stopped by not thinking about that we should buy one. But the sales guy is very friendly and knowledgalbe. I think he knew what we were looking for. We also took a look of the service center and thought But the sales guy is very friendly and knowledgalbe. I think he knew what we were looking for. We also took a look of the service center and thought it should be very good too. And because it was President Day. The promotion and Honda finace option are really attractive. And the safety feature is non beatable to us. The only thing we don't like is the pricing. Because it's a new model, new features have been added, the price is relative high. We know we may wait till the year end sale. But we bought it anyway. It was a great but expensive experience to us. More

When we were shopping for an MDX for my wife, we went to Sunnyside since it was the closest to us. We met Derek there who is a great professional and a very friendly guy. We did not buy during our first vis Sunnyside since it was the closest to us. We met Derek there who is a great professional and a very friendly guy. We did not buy during our first visit and also had a chat with the GM, Nadi Malek before we left. I obviously did my search and got a few quotes from other dealers but both of us wanted to buy it from these guys because they were the friendliest. I started to negotiate with Nadi and it was actually fun to talk to him. I would recommend him highly for just the way he treats you, irrespective of if you buy it from him or not. We did eventually buy a 2009 MDX from them. After the delivery, Derek spent some time with us explaining the car and its features to us. All in all a very enjoyable experience - no pressure and friendly folks. More

I have purchased 8 new vehicles within the past 15 years and consider myself a tough, knowledgeable consumer. I am extremely familiar with the new car buying experience and simply loathe the process right and consider myself a tough, knowledgeable consumer. I am extremely familiar with the new car buying experience and simply loathe the process right up to the part of driving away in my newly purchased car. With the economic uncertainties, I was anticipating this vehicle purchase experience to be the worst. I was expecting a feeding frenzy of sharks. Obnoxious, pushy and hungry for the sale. My sales experience with Derek and the staff at Sunnyside Acura were nothing of the sort. Derek was prompt, professional, and friendly. Most of all he had a genuine sense of humor and made this vehicle purchase experience fun and pleasant overall. Or was it the green tea? I can only hope my future experience with the service department proves to be the same. The following are some tips of advice not due in part to my experience with Sunnyside but with my overall car buying experience. 1) Do your research first. 2) Never let the Sales Rep try and tell you what route to take during the test drive. Take control, your the one with the purchasing power. 3) Don't let the Rep talk your ear off and get preoccupied with how great the audio system sounds. Remember, your buying a car and not a stereo system. You can always listen to the audio system back at the dealership. Turn the radio off and politely instruct the Rep to quietly enjoy the ride unless you have questions. Listen to the car. 4) Ask "What's the bottom price?" and negotiate from there. Don't let them ask you what your willing to pay per month without knowing what's their bottom line. If you did your research you already know what your gonna pay per month. More

I just purchased my 5th Acura from Sunnyside and have always been pleased with the professionalism of the Sales and Service staff. The autos I have purchased have been excellent to drive and maintenance always been pleased with the professionalism of the Sales and Service staff. The autos I have purchased have been excellent to drive and maintenance free. The first car I bought from Joe was a 95 Acura Legend and I put 250,000 miles on that one. If I let Joe know that I am in the market for a certain vehicle ...he finds it for me and always exceeds my expectations. Nadi was very helpful in bringing my last purchase to a close. It's a great TEAM. More