Sunnyvale Ford Lincoln

Excellent Service Excellent service. Knowledgeable sales staff. Beautiful dealership. Overall, great buying experience. Would highly recommend Sunnyvale Ford / Loncoln Excellent service. Knowledgeable sales staff. Beautiful dealership. Overall, great buying experience. Would highly recommend Sunnyvale Ford / Loncoln dealership to friends / family for their next car purchase. More

Excellent customer service Danny Connelly and Derek Parada are absolutely AMAZING! They offered me such a great deal on the car I wanted. They didn't have the exact car I wa Danny Connelly and Derek Parada are absolutely AMAZING! They offered me such a great deal on the car I wanted. They didn't have the exact car I wanted on their lot, so they contacted other dealers, found the exact car I wanted, and had it delivered to their lot for me to pick up. They worked with me and my finances until we figured out a price I could afford. They were NOT high pressure salesmen. They were both very calm and listened to me explain exactly what I was looking for. They are so great and very honest! I will continue to deal with Sunnyvale Ford and refer friends and family to them. Go see Danny and Derek. They're AWESOME! More

In Market to Lease Lincoln Navigator Came into the dealer today after seeing a weekend ad online. Immediately I was greeted by Abe. He was able to show me several SUVs which we are in t Came into the dealer today after seeing a weekend ad online. Immediately I was greeted by Abe. He was able to show me several SUVs which we are in the market for. Outstanding professionalism from himself & His manager Patrick. Although I did purchase today, I was impressed with the their efforts & treatment of customers. Your needs are the priority. I would definitely return when I'm ready to purchase or lease More

Beautiful place I love the experience being in this dealership and the outlook of the place ! Employees were very nice and accomadating. Abid is an exceptional employ I love the experience being in this dealership and the outlook of the place ! Employees were very nice and accomadating. Abid is an exceptional employee that made purchasing a car a worthwhile experience. More

Sunnyvale Ford is Superb They have a great selection of new and used vehicles. They have an amazing Service Department that always accommodates our schedule and keeps us info They have a great selection of new and used vehicles. They have an amazing Service Department that always accommodates our schedule and keeps us informed as the service is performed. The Sales team is so helpful and informative, without any pushy sales pressure. I highly recommend this dealership to anyone looking to purchase a Ford or Lincoln vehicle. More

Horrible Customer Service I recently called in about a recall on my Ford Edge due to an issue with the front passenger airbag. I had the misfortune of speaking with Christina w I recently called in about a recall on my Ford Edge due to an issue with the front passenger airbag. I had the misfortune of speaking with Christina who was completely ill-informed and rude. All she would tell me is that they didn't have the parts and that they were not going to be available until the "4th quarter" when I asked if this would be around September or October she just said didn't know and to contact Ford. When I asked if it was safe to allow passengers to ride in my front seat she said she didn't know and that I should call Ford... I called this dealership because they are a Ford dealership. I recommend informing your staff, specifically Christina, more about Ford vehicles & their recalls as an employee should know about their products. When the parts do become available I will be taking my car to a Ford dealership whose employees are not inept. More

New Navigator Friendly guys that worked hard to close the deal. Sales manager was very cooperative and sales guy was friendly. Nice place and easy process. Thu Friendly guys that worked hard to close the deal. Sales manager was very cooperative and sales guy was friendly. Nice place and easy process. Thumbs up More

Used car sales experience for a new car purchase I found the car online I wanted for the price I wanted to pay, but after 4 and a half hours I left the dealership exhausted, starving and paying way m I found the car online I wanted for the price I wanted to pay, but after 4 and a half hours I left the dealership exhausted, starving and paying way more than I wanted. The sales manager would tell me one thing and then I'd ask to see it in writing and when he'd come back 30 minutes later it would be something completely different. So I would tell him that's not what we had agreed upon and he would disappear for another 30 minutes and come back and it still wasn't right. This continued until I finally just gave in. Unfortunately it was the last day of a $10,000 rebate so I ended up signing the dotted line because it was still a good deal. But the sales managers are a bunch of slimmy used car salesman. The car was a brand new 2016 Ford Fusion Energi Titanium and online it said a 2 year lease with 0 down was $371/month. I ended up paying $465/month for a 3 year lease. I'll never shop there again. The customer relations manager was pretty nice though and helped smooth things over afterwards. More

Amazing Customer Relation Manager David M, found the car of my choice, did everything to make sure, I got the best deal, very friendly, prompt service and great management team. David M, found the car of my choice, did everything to make sure, I got the best deal, very friendly, prompt service and great management team. More

Best experience ever at a dealership Great inventory, friendly employees,and the best prices I have ever seen. The most honest and helpful sales staff that I ever had the pleasure of dea Great inventory, friendly employees,and the best prices I have ever seen. The most honest and helpful sales staff that I ever had the pleasure of dealing with! And the cleanest bathrooms and dealership I have ever been in. More