
Sunrise Buick GMC at Wolfchase
Bartlett, TN
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324 Reviews of Sunrise Buick GMC at Wolfchase
Disappointed. “Complimentary 21 point inspection” noted with discrepancies and stated things were good that were not good. Hard to trust your work when you documen “Complimentary 21 point inspection” noted with discrepancies and stated things were good that were not good. Hard to trust your work when you document inaccurately. Did you really change my oil? Did you reuse my old filter or did you use a new one? When you lie about one thing it’s hard to trust your word on other things. And really, $25 increase, $8.80 in supplies and $13 in labor, for an Oil Change vs 8 months ago. Outrageous! More
Always get very good service every time I take my Buick into this dealership! The associate, Ricky Grisham, always makes sure that everything gets done efficiently and in a timely manner. into this dealership! The associate, Ricky Grisham, always makes sure that everything gets done efficiently and in a timely manner. More
I had an airbag recall taken care of. In the process my dashboard ended up getting cracked in four or five places. I spoke to the service manager and he told me that they don't make that In the process my dashboard ended up getting cracked in four or five places. I spoke to the service manager and he told me that they don't make that dash panel anymore ( I guess if a dash is broken in a accident the body shop can't get one , yeah right ). He said that there was nothing he could, would do. I guess I should have taken pictures before I dropped my vehicle off but I'm a trusting kind of person. I have been in the service business for over thirty years and if I make a mistake I take care of it. That is the way a good service company should operate. Obviously this is not the policy at Sunrise GMC. More
Sunrise Buick GMC was prompt and courteous. Left Sierra this morning at 8am for a 60K service. Did what I asked them to do. No pushing for add ons. Called when ready at 9:15. Fast, convenient and quality! this morning at 8am for a 60K service. Did what I asked them to do. No pushing for add ons. Called when ready at 9:15. Fast, convenient and quality! Thanks More