Sunrise Chevrolet

My wife and I have purchased a vehicle in the past from Sean Donato. I went in asking for Sean Donato and it was his day off. I should have gone back on a day when Sean was working. Instead, I met with Mik Sean Donato. I went in asking for Sean Donato and it was his day off. I should have gone back on a day when Sean was working. Instead, I met with Mike Fakhouri. I test drove a couple vehicles. My intention was to purchase a new vehicle. Mike showed me a pre-owned vehicle with 900 miles on it. Since I knew I did not want to pay full price, I was interested in the pre-owned vehicle. I was told that I could get the remaining factory warranty. Also, the vehicle had been rustproofed and had clearcoat protectant on the paint. Knowing what a new vehicle costs and what the depreciation is once a vehicle is driven off of the lot, I thought there was room to negotiate on this vehicle. When trying to negotiate with Mike Fakhouri, everything I asked for, he had a negative response. I mean EVERYTHING. I had to demand that the manager get involved. That is when I was able to get some things that made me feel comfortable with the transaction. I ended up getting a good deal but Mike is not a very good customer service oriented sales person. Normally I would get a call from my salesperson after the sale asking if everything is OK and how do I like my vehicle. I have not had a single call from Mike. I have spoken with Sean and he, as usual, has been extremely helpful and I feel truly concerned about my satisfaction. I leared a lesson on this one. If I get any negative comments from any salesperson, I will request a different sales person. Dont get me wrong, I like Sunrise Cheverolet. Their service dept is great and overall the staff there is excellent. My only issue is with the salesperson I was dealing with. This is not my first purchase from Sunrise and it will probably not be my last. I will just be more selective about who I work with. More

When I went in with my mom to purchase a new car, I was wary because of my credit score. Mick sat down with me and walked us through what my options looked like. We left that night with no luck, but a prom wary because of my credit score. Mick sat down with me and walked us through what my options looked like. We left that night with no luck, but a promise that Amy would give us a call the next day to see what they could do. Amy called me around 4:15 and said they got me into the car I wanted. When I arrived, Mick was there. It was his day off so the fact that he came in to deliver the car to me was wonderful. I felt very welcomed at that point. Eric sat down with me and told me that he worked everything he had, and it took about six hours. I was amazed that these three people would work so hard to get me into a car. Being 19 with no credit is horrible, and they did everything that they could and got me into a new car! I am so happy that I decided to go to Sunrise. My overall experience was wonderful. I plan to recommend them to everybody that needs a new or used car. They also had GREAT music in the dealer itself. Everybody was so happy, it made me feel like they were a big family trying to help! Thanks to Sunrise I have a 2013 Techno Pink Spark, and I am so grateful! More

I came into Sunrise not sure what i wanted to purchase not evan sure if i wanted to purchase i met a salesman named mick o,sullivan he was great he walked me threw everything and and answered all my quest not evan sure if i wanted to purchase i met a salesman named mick o,sullivan he was great he walked me threw everything and and answered all my questions he was great. i will be happy to refer my frainds and family. More

I would highly recommend Mick O'Sullivan. I think the outcome would have been different if I dealt with anyone else. I have dealt with 4 other car dealers in the past year and Mick gave the best service outcome would have been different if I dealt with anyone else. I have dealt with 4 other car dealers in the past year and Mick gave the best service by far. He is honest, friendly, caring and very personable. He treats you like family. He even won my husband over. Smile! Thanks Mick and thank you Sunrise Chevrolet!! More

I was very pleased with my sales man Mick O'Sullivan. Mick was very helpfull and knowledgable on all chevy models. I picked out my silverado and couldnt be happier. thanks. Mick was very helpfull and knowledgable on all chevy models. I picked out my silverado and couldnt be happier. thanks. More

I came in just looking for a new car, not really sure what i wanted, but ran into a friendly dealer named Mick. He was very knowledgable and eager to help me. He practically sold me on a new car- i will what i wanted, but ran into a friendly dealer named Mick. He was very knowledgable and eager to help me. He practically sold me on a new car- i will be coming back once i save up a little money to buy a car- I am very excited. More

My wife and I had been looking for a car for several months and ended our search at Sunrise Chevy. As soon as we Met Mick O'Sullivan we new we finally found a salesman who new what he was talking about months and ended our search at Sunrise Chevy. As soon as we Met Mick O'Sullivan we new we finally found a salesman who new what he was talking about and who actually cared about the customer. I have been telling all my freinds to go see Mick when they need another car! More

Great sales person and overall great customer service I will definetly be back! Mick is always there to answer my questions and takes time with me. will definetly be back! Mick is always there to answer my questions and takes time with me. More

Mick O'Sullivan was awesome. I went in looking for a vehicle for my wife and I, after looking at Ford, Hyundai and Nissan. Mick greeted us, and made sure everything ran smoothly. Sunrise was a cleaner, vehicle for my wife and I, after looking at Ford, Hyundai and Nissan. Mick greeted us, and made sure everything ran smoothly. Sunrise was a cleaner, friendlier dealer than Nissan and Hyundai, and topped Ford too. And unlike the Ford salesman, Mick laid out all prices, options, fees, and everything on the table. He was very open and honest, and was very very friendly. I would buy another car from him in a heartbeat. We didn't feel pressured or swayed to any particular model, and I appreciate that. We test drove a Cruze, a Malibu, a Tahoe, and we settled on a Volt. We LOVE this car. I could not be happier with the service I received and I will be back in 2 years to buy my wife a vehicle from him. Thank you also to the great management team who helped us, as well as the guy in finance. More

The salesman Mick went out off his way to make sure that the purchase was the right fit for my needs. He went beyond what I have had in the past to make sure I understood all of the veh. options the purchase was the right fit for my needs. He went beyond what I have had in the past to make sure I understood all of the veh. options More