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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,118 Reviews

1,118 Reviews of Sunrise Ford - Service Center

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August 29, 2024

The people and work were great but I’m afraid you’ve priced yourself out of my budget. Over $100 for an oil change? I’ll be searching for sales and coupons elsewhere I’m afraid. I’ve had every bit of wo More

by MN6FL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Sunrise Ford responded

Thank you for taking the time to provide us with this feedback.

August 29, 2024

Everything associated with my repair was was as promised. Communication was above and beyond my typical experience. Top notch employees overall a excellent experience. Unfortunately my repair work was due More

by tcarey.carey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan or Dave in service
Aug 29, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 29, 2024

Service has gone down hill since new management took over . And the sale dept.dont want to give Vip customers any breaks on new vehicles.. it's sad! More

by Nothappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Sunrise Ford responded

"Nothappy" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 29, 2024

Max Fernandez was a pleasant to deal with. He took his time for me to decide on what im gonna buy. Also everybody are very nice. Its the second time that i bought a car through them. Highly re More

by GUITARISONFIRE21
Recommend Dealer
Yes
Employees Worked With
Maximilian Fernandez
Aug 29, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 29, 2024

Although there was an apparent issue with the functionality (stalling while driving)) of my vehicle, it seemed that company policy delayed the repair/maintenance required. More

by phins.fan.dan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Made appointment for car repair they had car for 30 days picked up car not fixed correctly you would think 30 days they could build car from scratch More

by PAULANDLUCERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
Aug 29, 2024 -

Sunrise Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 27, 2024

Not bad service at all, I hope Ford will be able to hire more help. More

by mhiggins567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Sunrise Ford responded

Thank you for taking the time to provide us with this feedback.

August 27, 2024

Never again, Deceive me once shame on you. My car was returned without tire rotation, and it was admitted by technician and no car wash which is not that big a deal, but don’t tell me you did More

by nadalralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irrelevant
Aug 29, 2024 -

Sunrise Ford responded

We value and appreciate your business, Ralph. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 27, 2024

Did the oil charge good. The car was good when I got it back. N More

by crystal.miguel14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 27, 2024

The reason for only 3 stars is I have bought many vehicles from Sunrise Ford and they would not give us a loaner while doing warranty work on ours. It was very inconvenient for us. I work out of town More

by n292q
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Wetteland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Harper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Sunrise Ford responded

"N292q" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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