1,124 Reviews of Sunrise Ford - Service Center
Everyone is very friendly & knowledgeable. The transportation was excellent. I am very happy with Sunrise Ford. The transportation was excellent. I am very happy with Sunrise Ford. More
I had an excellent buying experience. I had been taking my previous truck to Sunrise Ford for three years and always enjoyed excellent service. I had been taking my previous truck to Sunrise Ford for three years and always enjoyed excellent service. More
Very friendly loving and caring god bless you Guys separately Stura in service very experience separately Stura in service very experience More
The service advisor did try to up sell additional services but at a very high price (radiator flush, break line flush, cabin air filter which I changed myself about a mouth ago and wheel balance), af services but at a very high price (radiator flush, break line flush, cabin air filter which I changed myself about a mouth ago and wheel balance), after declining the services, I never saw her again. She didn't check out the condition of the vehicle after serving. The vehicle was clean when I brought it in but had grease hand prints on the fenders and doors, a mud splash on the front fender and running boards. If she would have walked out after serving, she would have seen it and had it cleaned up. I initially refused a wash as it was clean when I brought it there. I haven't used this dealership before but needed the service due to a long trip I was going on and didn't have time to go back to my regular dealership. I felt like once I didn't take any additional services, you're done, move on to the next customer. My other service advisors met me after the service just to make sure I was happy and to see the condition of the vehicle after serving but this dealership has a history of poor customer service with me anyways, that's why I didn't buy the vehicle from them in the first place. More
didn't get to talk to him --cashier very poor blamed me for credit card problems 2 days in a row had me call my bank 3 times and the problem was on your end gave them 5 cards and it kept coming back declin for credit card problems 2 days in a row had me call my bank 3 times and the problem was on your end gave them 5 cards and it kept coming back declined I kept it was them for 45 minutes Then another customer came in and his card was declined next same thing had me call my Bank and it was still bad on your end. Finally Friday it must have been fixed because I received a text from my bank the charge came through plus I couldn't find my car finally a worker drove me a round it was way off the other side of the building More
Had a great experience with this dealership! They were very professional and fixed all of my issues that required multiple trips. My service specialist, Stuart, was great and was easy to contact They were very professional and fixed all of my issues that required multiple trips. My service specialist, Stuart, was great and was easy to contact quickly via text. More
They got my truck in sooner than the scheduled appointment and finished it completely in one day. Great job! appointment and finished it completely in one day. Great job! More
Sara and Frass were very professional the service was good on my vehicle I had oil and filter change tire Rotation and Multi-Point Inspection Thank you good on my vehicle I had oil and filter change tire Rotation and Multi-Point Inspection Thank you More