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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,223 Reviews

1,223 Reviews of Sunrise Ford - Service Center

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May 14, 2024

I have had a great experience working with this Ford. They did a great job trouble shooting to find the problem I was having. More

by MICHAEL.HUSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 14, 2024

Thank you to John Wilson ! Excellent communication ! We appreciate you ! We are looking forward to having our vehicle up and running ! More

by Msarrows4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson service advisor
May 15, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 14, 2024

Making an appointment for service was quick and easy. The Service Department was didn’t keep me waiting at all and my service writer took care of everything. More

by aprilloving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 15, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 14, 2024

Called and got an appointent the very next day. Recall service on 2013 max was completed promptly. More

by DAWN.xxxxxx.DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 14, 2024

I always receive good service at this dealership. They make suggestions about my service options but leave the final decision up to me. They seem to be sincerely interested in what is best for my car More

by jandkkirks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 15, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 13, 2024

Sunrise Ford is definitely run professionally. The staff is polite and courteous. They are upfront and honest with repairs parts, etc.. More

by Hamboo18
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Craig Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 13, 2024

Service Manager John kept me informed on what was going on and he worked with Ford to help resolve the problems. More

by tedgreisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
May 14, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 12, 2024

I would not even give it 1 star ! ! How about a negative five Star! LIARS! Dishonest .. phony. Gave me an estimate than get there and they tagged on a grand !! No explanation, no retu More

by S J
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
David Brown
May 14, 2024 -

Sunrise Ford responded

"S J" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 12, 2024

The dealership is close to my home and they are always there when the situation arises that I am in need of there services which they do very well. More

by jbcdash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart Wienstock
May 14, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 11, 2024

I came in to have a key cut for my F150. It should not have taken 2 1/2 hours. More

by GINNYM245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Sunrise Ford responded

We appreciate your feedback and are eager to better your return experience.

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