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Sunset Chevrolet

Sumner, WA

Overview
Reviews
4.4
1,538 Reviews
Call Dealership (253) 656-0459

910 Traffic Avenue

Sumner, WA

98390

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Showing 1,538 reviews

December 16, 2025

Excellent sevice, fast and friendly. Great people that work there! My time is valuable and they took care of me. More

by Lapmnguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig and Lesa are the best!, DAS Reputation Management
Report | Print
Dec 16, 2025 -

Sunset Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear you had an excellent experience with us at Sunset Chevrolet. Our team is dedicated to providing fast and friendly service, and we're glad we could take care of you. Your kind words are appreciated, and we look forward to seeing you again soon! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 29, 2025

.Great service plus recall work on software issues. Shuttle service was great. All work done in 1 day. Can’t beat free oil changes. More

by jjjsmsgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Report | Print
Oct 29, 2025 -

Sunset Chevrolet responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with the service at Sunset Chevrolet, especially with the recall work and our shuttle service. It's fantastic to know you appreciate our complimentary oil changes as well. We look forward to seeing you again for your next visit! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 25, 2025

If Your looking for a new vehicle save time and go straight to Sunset Chevrolet. I’ve bought two vehicles my family and friends have bought four more since I brag about the service I received. They tr More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mayerhofer , DAS Reputation Management
Report | Print
Oct 25, 2025 -

Sunset Chevrolet responded

Thank you so much for your fantastic review, Mike! We truly appreciate your kind words about Sunset Chevrolet and our team. It’s wonderful to hear that you and your family have had such positive experiences with us, especially with Jake. We strive to treat all our customers like family, and it's great to know that this has resonated with you. We look forward to seeing you again for your next oil change or vehicle purchase! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 17, 2025

It went really well, friendly service. Fairly quick oil and filter change, tire rotation and DEF fluid fill. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Report | Print
Oct 18, 2025 -

Sunset Chevrolet responded

Thank you so much for sharing your experience with us, Wayne! We’re truly delighted to hear that your visit to Sunset Chevrolet went smoothly and that our friendly service made a positive impression. It’s wonderful to know that your oil change, tire rotation, and DEF fluid fill were handled promptly—our team always strives to make sure everything is done efficiently so you can get back on the road with confidence. We really appreciate your trust in us and can’t wait to assist you again whenever you need us. If there’s ever anything else we can do to make your visits even better, please don’t hesitate to reach out! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

September 27, 2025

Very helpful and ease to work with always very ease to work with everyone is always in a very positive and helpful More

by Sharontoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Report | Print
Sep 27, 2025 -

Sunset Chevrolet responded

Thank you for your kind words, Sharon! We appreciate your feedback and are glad to hear that you found our team at Sunset Chevrolet helpful and positive. We strive to make every experience smooth and enjoyable. We look forward to seeing you again! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

September 26, 2025

My agent Dan did an amazing job getting me the car of my dream, I had purchased 2026 chevrolet traverse z71. This car is a sexy beast. Scott the financial gentleman was absolutely amazing. Got me a good d More

by Daylarissa04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan and Scott , DAS Reputation Management
Report | Print
Sep 27, 2025 -

Sunset Chevrolet responded

Thank you! We're delighted to hear that Dan and Scott were able to assist you in finding your dream car, the 2026 Chevrolet Traverse Z71. It's great to know that you felt supported and valued throughout the process. We appreciate your recommendation and look forward to welcoming you back to Sunset Chevrolet in the future. Enjoy your new ride! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

September 04, 2025

Great car buying experience. Bought a used car for my daughter's 16th. Derek and Mark were great. They helped me find a car that had all the safety features you want for your kid More

by Tracy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Report | Print
Sep 05, 2025 -

Sunset Chevrolet responded

Thank you for your wonderful review, Tracy! We're thrilled to hear about your positive car-buying experience at Sunset Chevrolet. It's great to know that Derek and Mark were able to assist you in finding the perfect used car for your daughter's 16th birthday, focusing on safety and budget. We appreciate your kind words and look forward to welcoming you and your daughter back for any future needs! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

July 24, 2025

I had a good experience with Sunset Chevrolet. From leaving my vehicle with Lorenzo in service, to picking up a rental, to kepting me informed about the status of the vehicle. Also to picking up More

by Zl800xlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Report | Print
Jul 25, 2025 -

Sunset Chevrolet responded

Thank you, Walt, for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a good experience with us at Sunset Chevrolet, from service with Lorenzo to the rental process. Your satisfaction is our priority, and we appreciate your kind words about our team's communication. We look forward to serving you again in the future! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

June 30, 2025

Sunset is honest, has great communication, and puts their customers first. The service was done without any complications and in a timely manner. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine, DAS Reputation Management
Report | Print
Jun 30, 2025 -

Sunset Chevrolet responded

Thank you, Teresa! We're glad you had a smooth experience with us at Sunset Chevrolet. Honesty, communication, and putting our customers first are top priorities for us. We appreciate your support and look forward to serving you again soon. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

June 11, 2025

My wife and I have bought two new vehicles from Sunset, largely because of the warranty for life. Both vehicles have oil consumption issues. When we tried to get these issues looked at both times they came More

by derekanderson8
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Report | Print
Jun 12, 2025 -

Sunset Chevrolet responded

We’re disappointed to learn about your recent visit. Our goal is always to provide long-term value and support through programs like Warranty Protection for Life, and we regret if things didn’t align with your expectations. To ensure your warranty remains valid, it’s crucial to perform the manufacturer's minimum required maintenance. We strongly encourage every customer to read their owner’s manual, as each vehicle can have a different service schedule. We appreciate you taking the time to speak with our service manager. Our team was able to work with GM and offer a discounted price for your repair. We're disappointed you chose to decline this offer. If you ever reconsider, Sunset is always here to take care of you and your vehicle. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

Jun 12, 2025 -

derekanderson8 responded

$8000-$13,000 is not much of a discount, rep who called me even said he was disappointed in the lack of discount. I can buy a new or rebuilt engine and have it installed for way less than your "discounted price". I'm sure you are disappointed that I declined your offer, it would have been a great payday for your shop. Expecting customers to read their owner's manual on a regular basis to ensure the maintenance gets done is a nice loophole you give yourselves to get out of paying for costly repairs. Pretty sure most people like us rely on the service shop to tell us when required maintenance is due.

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