Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Chevrolet
Sumner, WA
1,550 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,550 reviews
August 19, 2026
Things went well as expected! Was treated well and the service with expectations helped me plan how to continue to maintain my vehicle. Was treated well and the service with expectations helped me plan how to continue to maintain my vehicle. More
by Pathnw
Employees Worked With
Only worked with service staff.
August 17, 2026
I've been going to Sunset Chev for 6 years. I've always been very satisfied with their service. They do an excellent job keeping my chevy in good working order. Their customer service is frien I've always been very satisfied with their service. They do an excellent job keeping my chevy in good working order. Their customer service is friendly and helpful. They recently performed a 90,000 mile service on my car and it now runs like a dream. I'd recommend them to anyone. More
by bb
Employees Worked With
DAS Reputation Management
August 14, 2026
Very efficient and knowledgeable. Really like their free oil changes. Would highly recommend. Bought both of my vehicles from Sunset Chevrolet. Really like their free oil changes. Would highly recommend. Bought both of my vehicles from Sunset Chevrolet. More
by mquack
Employees Worked With
Garrett, DAS Reputation Management
July 26, 2026
Great company to work with very experience goes out there way to make you happy and they get the vehicle that you want all around get company get service people knowledgeable sales way to make you happy and they get the vehicle that you want all around get company get service people knowledgeable sales More
by Wrhoward61
Employees Worked With
DAS Reputation Management
July 06, 2026
My transmission went out on my 2015 suburban. Should have been covered by the warranty, but 6 years ago, during covid when I wasn’t driving, I missed an oil change (not the mileage but just “time Should have been covered by the warranty, but 6 years ago, during covid when I wasn’t driving, I missed an oil change (not the mileage but just “time”). When the warranty company refused Sunset didn’t back me up at all. I was on the hook for the $9,000 repair. More
by brian
Employees Worked With
DAS Reputation Management
June 11, 2026
Thank you to Garrett for the warm welcome at the service department at Sunset Chevrolet. I truly appreciate you and your team for always making customers feel valued and welcome. I highly recommend Sunset department at Sunset Chevrolet. I truly appreciate you and your team for always making customers feel valued and welcome. I highly recommend Sunset Chevrolet in Sumner, Washington, for their outstanding customer service, knowledgeable staff, and quality selection of trucks. The professionalism and commitment to customer satisfaction consistently make for a great experience. Thank you again, Garrett and team, for your exceptional service! More
by Shane Moeva
Employees Worked With
Garrett True, DAS Reputation Management
May 02, 2026
Do not purchase from this dealership. I was convinced to buy the extended warranty and then when I needed to use it have received ZERO support from anyone in this building to get my expen I was convinced to buy the extended warranty and then when I needed to use it have received ZERO support from anyone in this building to get my expensive repairs covered. Bait and switch. AND they DO NOT treat you like family....unless it's family they don't like. More
by kbss
Employees Worked With
DAS Reputation Management
April 24, 2026
Jake had great energy and was very helpful. The process from sale to financing was quick. Everyone in the process was personable. A wonderful experience. The process from sale to financing was quick. Everyone in the process was personable. A wonderful experience. More
by Bradley Zuercher
Employees Worked With
Jake, DAS Reputation Management
April 09, 2026
I used to love this dealership but not o much anymore. Buying a vehicle there is probably a good choice but the service department.... not so much. I have two GM products and both of those I took to Sunse Buying a vehicle there is probably a good choice but the service department.... not so much. I have two GM products and both of those I took to Sunset with small but unusual issues. The dealership did not fix either of the issues which forced me to relocate my preference to another dealership which fixed my issue on the first try. I tried to explain what the issue was to the service manager with no result or solution, just excuses. Done with this dealership's service department except for the fee oil changes. More
by herbschaff
Employees Worked With
service manager, Christina
