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Sunset Chevrolet

Sumner, WA

4.3
1,531 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,531 reviews

November 23, 2021

Service was good, I loved that they gave me a ride back to work. The only hiccup was my scheduled time was 7.45 am which was great but they had my car all day. They said 4 hours and it would be done. I wai More

by expediter73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 24, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to submit a review. We take pride in good customer service and are happy to hear you found your service acceptable however regret the miscommunication and long wait. If you would like to further discuss your concerns, please feel free to contact us at wecare@sunsetautofamily.com. We value your business and look forward to hearing from you soon.

November 23, 2021

Yes Dino gave us some great customer service, he is very skilled at what he does, we liked the way that it's family oriented. More

by Roselle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino
Nov 23, 2021 -

Roselle responded

Dino is very skilled at what he does, Sunset Chevrolet has awesome customer service and is very family oriented.

November 22, 2021

I like the excellent service you guy did keep it up guys I think no body is like you guys More

by salgador18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 22, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 21, 2021

Good customer service come back again and again. Recommend to my friends when looking for a dealership More

by rickeycrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 22, 2021 -

Sunset Chevrolet responded

Quality customer service is always our number one priority, so we are happy to hear that we met your expectations. Thank you for the recommendation. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 21, 2021

I was disappointed in the amount of time it took to replace the floormats, it exceed two hours, our service tech at the counter Brandon went above and beyond what we expected More

by MCKETAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 22, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for Brandon. We appreciate your business and apologize for the long wait. Your patience is appreciated. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 21, 2021

According to me in the right direction to get my car fixed accurately in professionally More

by conleychris48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 22, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2021

Friendly staff and the truck service was completed on time, as promised. Convenient appointment options were offered. Thanks, Sunset! More

by THEBOBSTER45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep was Daniel
Nov 21, 2021 -

Sunset Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2021

They were very friendly and they answered all my questions I asked them. Good job. More

by vtvrdik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden
Nov 21, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2021

Alex NGO was very professional and it was obvious that he took his job very serious. More

by FTOVAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 21, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Sunset Chevrolet are glad to have you as a customer. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 19, 2021

Love Sunset Chevy they are great to deal with from sales to service to parts! More

by WADEWICKLUND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bishop is the best!
Nov 21, 2021 -

Sunset Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Wade, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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