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Sunset Chevrolet

Sumner, WA

4.3
1,531 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,531 reviews

November 19, 2021

Bought my pickup new in 2008It's been serviced ever Bought my pickup new in 2008 It's been serviced ever sence at sunset "happy" More

by KELLYWOWENS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lot of employees
Nov 21, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business, Kelly, and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 19, 2021

Always a pleasure to deal with. Upfront and honest with what you really need. Fair prices. More

by levilevi1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
Nov 21, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 19, 2021

My visit to sunset Chevy was to check a engine warning light. The service technician was very helpful and efficient. More

by ROBERTFRANCIS8810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 21, 2021 -

Sunset Chevrolet responded

Thank you for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 19, 2021

Did not fix exactly how they should have, really half way did the job very disappointed More

by Sivart95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik
Dec 06, 2021 -

Sunset Chevrolet responded

We're very sorry to hear that we didn't meet expectations here. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? We appreciate your feedback and time.

November 18, 2021

It was a good experience. We were worked with in a timely fashion. All in all a good experience. More

by THUNDERJ2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot names
Nov 18, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 18, 2021

Pleased with the service given. I was in and out of the shop within one hour or so More

by seattleairstream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No receipt with me right now
Nov 19, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2021

I bought my 2016 Sonic brand new. Sunset has been nothing but impressive and impeccable with the level of service for the 5 years I’ve owned my car. I’ll buy my next vehicle from them. More

by paigewalvoord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 17, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, Paige, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2021

Biaran was very responsive and courteous and got me in early. My oil change was done before my scheduled appointment More

by MIKEDIAZUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Biaran
Nov 17, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 15, 2021

Quit trying to upswell me! You’ve done it before, telling me I need new windshield blades when in fact, I had just replaced mine a month prior. This time, you tell me I need a new battery and brake fluid. My More

by jarracing
Friendliness
Recommend Dealer
No
Employees Worked With
Writer
Dec 02, 2021 -

Sunset Chevrolet responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Please email us at wecare@sunsetautofamily.com

November 15, 2021

Dan was awesome ! Helped me get into my Jeep and I love it 😍 He was professional and fast ! Thanks More

by BABUKASAUTUMN22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 16, 2021 -

Sunset Chevrolet responded

Here at Sunset Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Dan, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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