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Sunset Chevrolet

Sumner, WA

4.4
1,526 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,526 reviews

June 18, 2021

Clean and organized service facility. Quick and helpful staff.it was a overall good experience. The staff got my truck in and out in a timely manner. More

by CHISMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 20, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 18, 2021

We received a poor experience with the sales department. What was written and promised was not delivered. We were promised follow through and still have not received. More

by T.DAIL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
June 18, 2021

Appreciate Sunset. Joe was not. high pressure salesman. I called him with a concern and he seemed genuinely concerned. He referred me to finance department but before that I worked through the numbers an More

by john_kaelin_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wengert
Jun 20, 2021 -

Sunset Chevrolet responded

John, Thanks for sharing your thoughts about your experience working with Joe here at Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 18, 2021

Unfortunately, only one of my concerns was resolved, which was the recall. My other two service issues were not fixed. They said it couldn’t be replicated, except it was doing it when the tech brought m More

by kayla.alston4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 20, 2021 -

Sunset Chevrolet responded

Kayla, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 18, 2021

They made it a very easy process. I didn’t want to handle or deal with salesmen at all. I gave them my numbers and they gave me options. All via email the way I asked. I will be a return customer More

by jamesandjen95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wengert
Jun 20, 2021 -

Sunset Chevrolet responded

James and Jen, Thank you for your very kind review. Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 18, 2021

Only thing I can say is that you need loaners for when you keep my car for more than a day sometimes it's hard to get a ride to and from More

by rodneysoares57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 20, 2021 -

Sunset Chevrolet responded

Rodney, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 17, 2021

Service was on a gray Equinox and invoice is for a 1999 carmine Suburban. The service writer couldn't tell the difference? Now the data is all wrong for both vehicles in the records. More

by LROYSE51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Biran Shuval
Jun 17, 2021 -

Sunset Chevrolet responded

Thank you for your feedback. We apologize if there was a mixup with the invoices and would like to make it right. Please don't hesitate to reach out to us directly to discuss the matter. We hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 17, 2021

Always quick and easy when dealing with Sunset. Lesa Greenwood goes above and beyond. The people in the service group keep you up to date and we’ll informed More

by Tstepehns76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Less Greenwood
Jun 17, 2021 -

Sunset Chevrolet responded

Thank you for leaving us a review! We'll be sure to pass along your kind words to our team. All of us here at Sunset Chevrolet appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 16, 2021

Tommy the sales guy was great to deal with! Ended up paying more monthly than I really wanted but came away with a lot more car than I originally thought. Lovin the Jeep Cherokee Trailhawk! More

by JADE_ALDRICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, zdowning
Jun 16, 2021 -

Sunset Chevrolet responded

Jade, Thank you so much for your wonderful review! We are thrilled that Tommy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Jeep Cherokee Trailhawk, and we thank you for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

June 14, 2021

I have been buying vehicles and having service done at Sunset for over 15 years. Mr. Mitchell runs an honest and service orientated dealership. I have sent many friends and relatives to Sunset and wil More

by GMALORIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Jun 14, 2021 -

Sunset Chevrolet responded

We are very happy to hear that we consistently provide you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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