Sunset Chevrolet

They accomplished the oil change in excellent time . . took truck and camper and was able to accommodate both…staff was friendly and kept us updated… . took truck and camper and was able to accommodate both…staff was friendly and kept us updated… More

Very professional and knowledgeable. I felt very comfortable during the entire process. Both sales and manager were very attentive and offered options. Great inventory! I felt very comfortable during the entire process. Both sales and manager were very attentive and offered options. Great inventory! More

I believe Sunset Chevrolet is both intentionally dishonest and flat out incompetent. I understand my unique circumstances won’t apply to 95% of their potential clients but I do think it shows the la dishonest and flat out incompetent. I understand my unique circumstances won’t apply to 95% of their potential clients but I do think it shows the lack of integrity, care, and overall customer appreciation which any potential client should take into consideration before giving them your business. I live in Arizona. It is currently very hard to find Chevrolet Suburbans and Tahoes. I happened to find one online at Sunset Chevrolet. They were asking $5,000 over MSRP (I hope people take note of all the dealers gouging their clients during these times) but I understood the supply and demand so agreed to make the purchase. I had 5 requirements for the purchase. Black exterior, black interior, captains chairs, cooled seats, and the rear view mirror being a camera. Obviously it’s pretty easy to see what the color is, see the seat configuration but most pics won’t show if the rear view mirror is a camera or not so I asked my salesperson Doug to please go check in person. Doug comes back and assured me it had a camera for a rear view. After closing the deal I set up for the car to be delivered. Upon delivery I didn’t have a single document to say I bought the car, no registration, no temp tag, but most importantly no rear view camera. Doug flat out lied to me. At this point there’s not much I can do. I accept I got burned. I’m now 2 months post purchase and I’ve yet to receive the registration I paid them for with the purchase. After doing all the leg work myself I find out they miscalculated my tax, registration, etc and for me to legally register my car I need to pay the MVD $850. I call them assuming they’ll handle it. Nope!!! Apparently their miscalculation is my problem and my expense. They 100% agreed they messed up. However I’m on the hook and they could care less. Stay away from these people. They’re both incompetent and dishonest. More

Went to buy a car today only to find that the Price is not the price. Add 5000 to all sticker prices for dealer mark up . Well if it’s on every car then put it in the price. Already have a destination not the price. Add 5000 to all sticker prices for dealer mark up . Well if it’s on every car then put it in the price. Already have a destination fee but not 5k secret mark up apparently. Waist of time. If you don’t advertise your actual price you don’t deserve business. More

Steve the salesman was professional, very informative, and took time to explain every little detail of our truck! This dealership is very awesome and we recommend 100 percent! Best customer experience we and took time to explain every little detail of our truck! This dealership is very awesome and we recommend 100 percent! Best customer experience we have ever had! More

I am very pleased with the a 5 star service great people to work with to work with More

I dropped off my 2016 Silverado for a service and check engine light that was on it was my 02 sensors. They said it could be covered on warranty, but it wasn't. I was shocked at the price. they charged. I engine light that was on it was my 02 sensors. They said it could be covered on warranty, but it wasn't. I was shocked at the price. they charged. I know i will never buy from Sunset chevy and or use their service again. I also had a coupon that was a discount, and it was not used More

Worst service dept around. Didn't have correct tools to work on a GM vehicle, asked to do service and change the fuel filter and a recall. Couldn't do recall because didn't h Didn't have correct tools to work on a GM vehicle, asked to do service and change the fuel filter and a recall. Couldn't do recall because didn't have correct tool to get tire off and when I picked it up they didn't do the fuel filter either. I knew better then to go there but thought would give them one more chance, bad on my part More

Thank you Alvaro at Sumner Sunset Chevrolet. For going above and beyond your duties for customer service. I made a mistake in scheduling my oil service and my car needed the service immediately. For going above and beyond your duties for customer service. I made a mistake in scheduling my oil service and my car needed the service immediately. I presented the problem to Alvaro and in the same day had a solution for me. I know it was my mistake but he took it upon himself to fix it. That is why I will always come here and recommend anyone to this establishment. More

Work was not accomplished to that what stated on bill(remove/disarmed the alarm system). After paying the bill they brought the truck out with the alarm going off.and mechanic had to come out and an bill(remove/disarmed the alarm system). After paying the bill they brought the truck out with the alarm going off.and mechanic had to come out and and ended up pulling a fuse.I ended up paying in excess of $100.00 dollars to have a fuse pulled. When I requested the bill be reduced I was offered an instore credit. WHO would want a store credit to use at a place that does questionable workmanship. I would not recommend this dealership. More