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Sunset Chevrolet

Sumner, WA

Overview
Employees
Reviews
Vehicles
4.3
1,531 Reviews
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910 Traffic Avenue

Sumner, WA

98390

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Showing 1,531 reviews

February 08, 2021

Vanis is the best,all the members that we came in contact with yesterday were awesome super friendly super informative super nice they really cared about us, it was the best buying experience we've ever had More

by WAPEACEKEEPER8181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanis, Craig
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Feb 08, 2021 -

Sunset Chevrolet responded

Thank you, it's great to hear that our team delivered such an outstanding experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

February 08, 2021

Ridiculous fee for a repair on a vehicle with 25K miles. No more Chevys for me. If a vehicle can't run for 25K miles then it isn't very good. Chevrolet should have paid for this fix. More

by DBRITT47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know.
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Feb 08, 2021 -

Sunset Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service visit? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

Feb 08, 2021 -

DBRITT47 responded

David Britton

Feb 08, 2021 -

Sunset Chevrolet responded

Thank you so much for letting us know about this issue and following up so quickly with us. Our service manager will be reaching out to you later today. Please forward any additional information or questions to wecare@sunsetautofamily.com.

February 07, 2021

Great people. Would have been a 5 but scheduled oil change with cabin and air filters and they werent in. Had to reschedule for filters. More

by jomomma1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
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February 07, 2021

Todd did a great job making sure I got the vehicle I was looking for. Apparently a few people were looking at it. He called me and told me if I wanted it should come now. More

by PSTAR1069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd & Paul
Report | Print
Feb 07, 2021 -

Sunset Chevrolet responded

Here at Sunset Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Todd, and it was a pleasure having you at the dealership. It is important that we communicate with our customers so they can have the best experience possible. We appreciate your review! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

February 06, 2021

I was very happy with the service and no hasel. i was given a loaner because repairs would take simetime. Danny was my advisor and he is awesome! More

by richardson7111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Dahl
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Feb 07, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Danny to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

Feb 07, 2021 -

richardson7111 responded

Thank You. I do appreciate how much the service department is doing during this CV19 and getting me a loaner for the time I was without my truck. I am so glad to be a Chevy owner again. I love my Truck! Thanks and keep up the great work.

February 06, 2021

Always fine, always easy. I like that they'll call me when done so I can take a walk while they work. Would love the car washes to come back. More

by flutietoo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Feb 07, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

February 06, 2021

Great experience. Good deal and far and away the easiest car buying experience we’ve ever had. Todd was great to work with. Thanks Sunset. More

by jameskitte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and Dave
Report | Print
Feb 07, 2021 -

Sunset Chevrolet responded

It's great to hear, James, that Todd was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Chevrolet! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

February 05, 2021

Check engine light.came on turned truck straight to sunset Christine worked me right in. Kept me posted all way through, no surprises at end. Always make me feel like family. Gave me shuttle ride back More

by JSCHMALJOHANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Warren
Report | Print
Feb 05, 2021 -

Sunset Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christine and our service team met your expectations. Thank you again for choosing Sunset Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

February 05, 2021

Danny is always helpful, friendly, and on top of his game! Communication is stellar, clear, and easy to understand. Wouldn’t take my rig anywhere else. More

by Bhoefs82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Dahl
Report | Print
Feb 07, 2021 -

Sunset Chevrolet responded

Hello, Thank you for the kind thoughts and five-star rating regarding your recent experience with Danny in our service department! It is great to know that your service went smoothly and that you were informed during the entire process. We hope to see you back again in the future for any additional vehicle maintenance! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

February 05, 2021

Peter in finance was great to work with! Friendly and Personable . Asset to you company ! Marco did the factory order for us and kept us updated. More

by tonyps2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco and Jake
Report | Print
Feb 07, 2021 -

Sunset Chevrolet responded

Hello Tony, Thank you for taking the time to share your excellent experiences with Peter and Marco. They truly are great assets to our team. We are happy to hear you were able to experience their knowledge and dedication. Should you need anything, please don't hesitate to reach out! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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