Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sunset Chevrolet - Service Center

Sumner, WA

4.2
846 Reviews
Call Service Center (253) 656-0459

846 Reviews of Sunset Chevrolet - Service Center

Sort by
August 12, 2021

Will get the work completed but car was WILTHY and rims are all scratched up after car was towed from Evergreen to Sunset. That’s it. More

by LESLIEALANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob, Service mgr, Tim
Report | Print
Aug 12, 2021 -

Sunset Chevrolet responded

Thank you for your feedback, Leslie. Our goal is to make sure everyone who walks through the door leaves happy, and we are sorry to hear that we missed the mark here. Please don't hesitate to reach out to us at wecare@sunsetautofamily.com if you would be willing to discuss this in more detail. We would appreciate the opportunity to address your concerns. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 11, 2021

It takes to long to get in when make app. Just to get oil change took couple weeks to get in every thing else cool More

by TLEHMAN15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do t no
Report | Print
Aug 11, 2021 -

Sunset Chevrolet responded

Thank you for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and your patience, and we hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 11, 2021

Nice people got done what I needed to get done it a pretty fast service I would come back again to have my car service More

by tenchkachristopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Aug 12, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us, Christopher. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

Aug 12, 2021 -

tenchkachristopher responded

THANK YOU FOR DOING A GREAT JOB

August 11, 2021

Got oil changed and oil service light was found still on once i arrived home. I opened my hood to check if my oil was changed when I got home and it appeared to be so I called service and they gave instruct More

by cjstrayer87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
August 08, 2021

Other times not so well dealership good but the person attending is not so good but this time I had Brandon and he was excellent with everything More

by ESTRELLA19723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 08, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

Aug 10, 2021 -

ESTRELLA19723 responded

Yes Brandon was excellent kept me posted and took care of everything I will send my friends relative and anyone I know to Sunset Chevrolet of sumner

August 07, 2021

I think it’s ridiculous that I have a extended warranty and I still have to pay When your technicians can’t find the problem!! More

by timsutton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Aug 25, 2021 -

Sunset Chevrolet responded

Tim, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Thank you for your time. Please email us at wecare@sunsetautofamily.com

August 07, 2021

Always a good experience when returning here for my truck to be serviced and Christine is my Service Advisor and always makes sure everything is taken care of… More

by TRUEBRIT99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Report | Print
Aug 08, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Christine and our team. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 07, 2021

I've been using Sunset Chevrolet for years and have always been happy with the service. Christine has helped me on a couple of occasions and she's been very helpful and knowledgeable More

by GSTONEAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Report | Print
Aug 08, 2021 -

Sunset Chevrolet responded

Thank you for your business over the years. We truly appreciate you taking the time to leave us this five-star review. We're happy to hear that Christine was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 06, 2021

Sunset has always given us good service. We always get oil changes done with you. We will return when looking for a new rig. Thank you. More

by pjs4711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Aug 07, 2021 -

Sunset Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

August 06, 2021

People are great. The car is always done in the time frame that it was needed or promised. I haven't had a problem yet! Thank you team at Sunset. More

by cjengle4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob B, Christine Warren
Report | Print
Aug 07, 2021 -

Sunset Chevrolet responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

1
...
23
24
25
...
85